Posting Note: Coordinator III, Gift Processing
Posting Notes
Join the Development Operations team at Phoenix Children’s Hospital Foundation! We support the essential functions of Foundation staff who are passionate about Phoenix Children’s Hospital’s mission of providing hope, healing, and the best healthcare to children and their families. The ideal candidate will be comfortable working in a dynamic and fast-paced environment, has a great attention to detail, is self-motivated, and possesses strong customer service skills.
Body of Job Description
Reporting to the Manager, Gift Processing, the Coordinator III, Gift Processing supports daily gift processing activities. Responsibilities include gift batching, donor acknowledgment communications, donor database maintenance, and customer service related to gifts.
Key functions:
Responsible for the accurate, timely processing of manual gift entry and semi-automated data imports into Raiser's Edge, following established departmental gift coding and data integrity standards.
Opens and sorts gifts received in the mail and copies all gifts and accompanying gift documentation in preparation for daily bank deposits.
Prepares bank deposits for cash and check gifts.
Merges and prints timely donor acknowledgement letters and tax receipts.
Generates monthly pledge payment reminders and credit card decline notices.
Collects, updates, and maintains key constituent data in the database such as address, phone, and e-mail information, obituaries, and other biographical information.
Assists with routine database cleanup projects as needed.
Answers phone calls from donors received through the Foundation’s general number and responds to e-mails from the Development Operations e-mail inbox.
May cover the Front Office Receptionist’s Desk in the Receptionist’s absence.
Performs other duties as assigned.
Coordinator III-Gift Processing New!
Foundation | Full-Time | Phoenix