Posting Note: Job Title: Collections Specialist – AHCCCS Collections / Follow-Up Location: Fully Remote (Must Reside in Arizona) Schedule: Full-Time – 8-hour shift between 6:00 AM – 5:30 PM (flexible start times) Position Summary: We are seeking a detail-oriented Collections Specialist with healthcare accounts receivable experience to support AHCCCS and insurance collections. This role is responsible for performing follow-up with payors, resolving outstanding claims, and helping reduce accounts receivable within a healthcare environment. The ideal candidate will have strong knowledge of payer processes, insurance collections, and appeals management. Experience in a multispecialty medical environment is highly preferred. Key Responsibilities: Perform follow-up with payors regarding outstanding claims, including AHCCCS and commercial insurance accounts. Investigate and resolve denied or delayed claims to ensure timely reimbursement. Submit and track insurance appeals as necessary. Work to reduce accounts receivable balances and meet collection goals. Review claim status, identify billing issues, and coordinate resolution with internal teams. Ensure compliance with payer policies, contractual requirements, and governmental regulations. Maintain accurate documentation of collection activities and follow-up actions. Required Qualifications: Education High School Diploma or equivalent. Experience Minimum of two (2) years of experience performing collection activity and reducing accounts receivable in a healthcare setting. Experience with healthcare A/R collections and insurance collections. Experience with claims appeals. Special Skills Ability to follow payer and governmental requirements as required by the organization. Strong problem-solving and follow-up skills. Knowledge of healthcare billing and reimbursement processes. Preferred Qualifications Experience working with AHCCCS payors. Multispecialty medical practice experience strongly preferred. If you are experienced in healthcare collections and enjoy working in a fast-paced revenue cycle environment, we encourage you to apply.

Posting Note: Hybrid position is preference. Local candidate is preference. Open to remote for highly qualified individuals. Remote is not available to all states. Large Data experience needed. Must be flexible with hours especially around deadlines. Experience using Kodiak (previously known as Crowe) Revenue Cycle Analytics (RCA) Experience using Excel to compile, analyze, sort large amounts of data Knowledge of integrated healthcare systems (billing system, revenue accounting system, general ledger system) Astute attention to detail