Posting Note: As a manager you will enjoy managing a team, have previous case management experience, and a solid understanding of working with HEDIS measures. The team of 12 includes RN's, Social Workers, and Care Navigators that work remotely, speaking to our families by phone. The position will have to require excellent coaching skills to support the team, collaborate with senior staff to improve Care Coordination processes while supporting contractual obligations with payer partners.
This position will work remotely, however, you will be expected to attend meetings on-site if necessary. You will need to reside in the Phoenix Metro area.
Schedule: M-F 8:00 - 5:00
Location: Remote - the position requires availability to attend meetings on-site if the business requires.
Requirements: Educational: Bachelor's Degree in Nursing or Health Care Related field, or a Master's in Social Work. Previous experience working with HEDIS measures, strong management skills, and proven ability to handle projects, a caseload, and manage a team successfully. Please see detailed requirements in the job requirements section.
Integrated Care coordination is the deliberate organization of patient care activities to facilitate the appropriate delivery of health care services. This position manages the activities of PCCN’s care coordination team who interact with families telephonically. The Integrated Care Coordination Team includes RN Care Managers, Social Workers, and Care Navigators. The Manager of Integrated Care Coordination oversees daily operations for the team and provides guidance, mentoring, and education to support and develop staff. The Manager of Integrated Care Coordination collaborates with PCCN’s clinical leadership to develop programs to meet emerging needs of children, families, and staff while supporting contractual obligations with payer partners. This position works independently and reports to the Director, Business Operations and Clinical Programs.