Posting Note: The PPCN Nurse Coordinator is a very unique role within the organization. In this role, you will work independently, and be responsible for outreach to patients, and doctors about the services we can offer for their family's care. This position is completely remote, and incumbent MUST reside in Arizona. Position requires being onsite a couple of times a month for meetings, training, etc. - NO EXCEPTIONS. We are looking for an experienced nurse, 3 + years in case management role, who has been successful in this type of position, has worked with community agencies, social workers, hospital staff, and providers on cases that can be very simple to the most complex. Our patient base is approximately 170,000. Because of the various levels of care, simple to complex, we are looking for someone who has experience in case management, who has demonstrated ability to collaborate across organizations, has superior problem solving skills, is able to dismantle barriers, and influence others in order to provide the ultimate in patient care and satisfaction. Phoenix Children's will provide the technology for you to be successful in this role. NO New Grads, Please.
Care coordination is the deliberate organization of patient care activities and sharing information among all the participants concerned with a patient`s care to achieve safer and more effective care. The goal of care coordination is to facilitate the appropriate and efficient delivery of health care services both within and across systems. Care Coordination is a truly collaborative approach. RN Care Coordinators are excellent problem-solvers who are dedicated for finding the best solution to their patients’ needs. They have strong research abilities that enable them to seek out resources related to each client’s specific life situation. RN Care Coordinators are highly organized and efficient, allowing them to serve as many clients as possible without sacrificing personalized attention and enjoy taking initiative to improve their patients’ quality of life. This position advocates, guides, and intervenes on behalf of the patient population PCCN serves in coordination with the PCP to support patients/families in understanding and navigating various health care systems. Patient/family needs are identified through needs assessments and needs are met through completing tasks in the Pediatric Care Constellation (PCC) system. This position works closely with the rest of the Integrated Care Coordination team to coordinate, problem solve, troubleshoot barriers to care and meet the needs of patients and families. This position works independently, receiving supervision of work activities from the Manager of Integrated Care Coordination.