As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Positions at Phoenix Children's

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Work in an environment focused on passion, teamwork and continuous learning with a career at Phoenix Children's.

Admin Dir, PCMG Operations

The Administrative Director, PCMG Operations is responsible for the overall operation and direction to one or more departments. This position develops processes to promote quality of service, budgetary compliance and identification of departmental directions and expectations. A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning. The Administrative Director reports to the Vice President, Practice Operations.

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Administrative Director PCMG Operations-BNI-Neuropsychology-Neurosurgery

Posting Note: This position will oversee Barrow Neurological Institute at Phoenix Children's, Neurology, Neuroscience, Developmental Peds, Physical Medicine and Rehab.

The Administrative Director, PCMG Operations is responsible for the overall operation and direction to one or more departments. This position develops processes to promote quality of service, budgetary compliance and identification of departmental directions and expectations. A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning. The Administrative Director reports to the Vice President, Practice Operations.

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Aerodigestive Surgery Center Manager

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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Associate Director of Ambulatory Clinical Services

The Associate Director, Ambulatory Clinical Services provides clinical leadership and oversight to Phoenix Children’s Medical Group (PCMG). The Associate Director focuses on achieving effective and efficient outcomes in four major areas: 1) clinical service operations and patient flow; 2) clinical staff development; 3) effective clinical service models and protocols; and 4) related clinical policies and procedures. The Associate Director, Ambulatory Clinical Services partners with PCH and PCMG operational and clinical leaders in order to meet the enterprise mission of exemplary patient care, education and research across all PCMG ambulatory care delivery locations. The Associate Director reports directly to a VP, PCMG Operations, although for delivery of clinical services and nursing oversight this role will report to the Senior Vice President of Patient Care Services and Chief Nursing Officer. In addition, to Associate Director duties and responsibilities, the Associate Director fulfills the duties and responsibilities of Clinical Practice Manager or Manager, Ambulatory Services for assigned divisions and/or service lines.

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Associate Director of Ambulatory Clinical Services

The Associate Director, Ambulatory Clinical Services provides clinical leadership and oversight to Phoenix Children’s Medical Group (PCMG). The Associate Director focuses on achieving effective and efficient outcomes in four major areas: 1) clinical service operations and patient flow; 2) clinical staff development; 3) effective clinical service models and protocols; and 4) related clinical policies and procedures. The Associate Director, Ambulatory Clinical Services partners with PCH and PCMG operational and clinical leaders in order to meet the enterprise mission of exemplary patient care, education and research across all PCMG ambulatory care delivery locations. The Associate Director reports directly to a VP, PCMG Operations, although for delivery of clinical services and nursing oversight this role will report to the Senior Vice President of Patient Care Services and Chief Nursing Officer. In addition, to Associate Director duties and responsibilities, the Associate Director fulfills the duties and responsibilities of Clinical Practice Manager or Manager, Ambulatory Services for assigned divisions and/or service lines.

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Director of Donor Relations

Posting Note: Join a world-class organization that’s passionate about serving the needs of children. You have the opportunity to excel in a dynamic, fast-paced, results-driven culture that inspires meaningful relationships eager to make a difference. Lead a high performing team dedicated to delivering exceptional customer service and a memorable donor experience that propels support and loyalty. Reporting to the Vice President of Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications. The scope of work includes donor engagement, stewardship, special events, recognition, select communications, gift compliance and monitoring key donor metrics for the business priorities of the Foundation.

Reporting to the Vice President of Foundation Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications.

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Director of Financial Decision Support

The Director of Financial Decision Support is responsible for the annual capital budget process, assisting in the internal financial reporting, cost accounting, and product line profitability reporting. Assumes primary responsibility for developing proforma financial evaluations of proposed new capital projects on areas of service for the organization. This position is expected to have an emphasis on superior customer service for both internal and external customers, high quality of work product measured in terms of timeliness and accuracy, and staff development and fiscal responsibility.

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Director of Marketing-Foundation

Posting Note: Are you a marketing leader who excels in a fast-paced environment? Looking to join an amazing team in a nonprofit environment, supporting a best of children’s hospital? We are seeking an experienced and highly effective marketing expert and leader to join the growing Marketing and Communications Team within the Phoenix Children’s Foundation. The director’s main goals are to lead the development to execution of strategic marketing plans on behalf of the organization, with an emphasis on branding and complex initiatives, media buying, and public relations, as well as oversee the account services team. The person in this role will have a variety of marketing skillsets and knowledge of best practices on what permeates for greatest results, affinity and activation of donors, and can work collaboratively with creative, digital, direct response team members and functions. The director will work in partnership with MarCom leaders and cross-functional teams to ensure highest degrees of success in delivering effective outcomes, and oversee the project management side of the department for efficiency and continuous process improvement. Being able to successfully manage external vendors and service providers, including but not limited to public relations, consulting firms, media buyers, and others, to fully leverage those services in alignment with internal strategic plans and goals, is essential. Seeking a solutions-oriented problem-solver and marketing leader, who enjoys managing complex projects and fostering win-win partnerships.

Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children’s Hospital Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children’s Foundation development team, and reports directly to the Vice President.

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Director, HR Operations

The Director, HR Operations plays an integral role in the evolution of design and infrastructure of our HR Operations, Analytics and Compliance team. The role is both strategic and operational and is responsible for acting as an escalation point for challenging problems, as well as designing, implementing, and optimizing processes and programs between Phoenix Children’s HR and various key stakeholder groups. Areas of responsibility includes HR Operations, Analytics, and HR Compliance.

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Main PreOp/PACU Nursing Services Manager

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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Manager - Trauma Services

Posting Note: PCH is currently hiring for a Manager of our Trauma Services unit. In this unique role, the incumbent will be managing a team of 12 - 15 registered nurses, and small team of researchers. This role will be managing multiple projects involving education, research and quality. The ideal candidate will have a min of 3 to 5 years managing a trauma team in a project environment; must have outstanding organization, and problem-solving skills and be adaptable to change. PCH is one of the top 5 pediatric trauma hospitals in the country. This role will manage approximately 40 different projects at any one time, from a variety of different disciplines. The primary role for this manager will be to manage the staff to ensure all projects are on target for completion, manage customer expectations, and to remove any roadblocks for the team to accomplish the end goal.

Responsible for the management and organization of the trauma program and trauma services at Phoenix Children's Hopsital. The Manager, Trauma Services promotes the delivery of quality trauma care through clinical practice, consultation, education, collaboration, leadership and research. Assumes accountability for coordinating the functions within the Trauma program which includes: program planning and development, clinical practice/ system coordination, developing and managing the operational budget, supervising personnel working within the Trauma Department, providing direction for those functioning as trauma team responders, overseeing the Trauma Quality Improvement activities, providing education to the multidisciplinary personnel involved in trauma care both within Phoenix Children's Hospital and other other outside agencies while maintaining compliance with all state and national guidelines for Level I trauma center verification.

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Manager Ambulatory Services

This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements.

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Manager Nursing Services

Posting Note: Phoenix Children's is hiring a Clinical Manager to support a specific group of programs that are across all business lines in our inpatient hospital. Specifically, this role will start by managing a team of 10 - 15 nurses in the Clinical Nurse Attending role, as well as the roll out of a revised wound care that is specifically for inpatient services. Incumbent will have extremely strong relationship building skills, with the ability to work across organizational lines to support all inpatient service lines, as well as develop programs in conjunction with the outpatient services to ensure the best possible outcome for the patient's safety, care and satisfaction. Must have demonstrated ability to build trust within a team, and enable staff to continue to develop their role, while simultaneously providing guidance and direction to meet goals and objectives of the organization. Ideal candidate will have 3 - 5 years of demonstrated leadership experience in any service line/area. Must have a passion for learning, thinking outside the box and developing programs to enhance patient safety and care. Must have experience in being able to manage upward in partnering with key leaders in developing an idea, identify the tools/resources that are needed to implement, execute the plan, as well as measure results. Successful candidate will be flexible and thrive in a changing environment. This position is ON SITE, and will report to the Director of Nursing Services.

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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Manager of Decision Support

This position manages the annual capital budget process, assisting in the internal financial reporting, cost accounting, and product line profitability reporting. Manages developing proforma financial evaluations of proposed new capital projects on areas of service for the organization. This position is expected to have an emphasis on superior customer service for both internal and external customers, high quality of work product measured in terms of timeliness and accuracy, and staff development and fiscal responsibility.

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Manager, Patient & Family Centered Education

Under the supervision of the Director of Patient and Family Centered Care, the Manager is responsible to provide day to day management of The Emily Center, and One Darn Cool School. The Manager is also responsible for supporting the planning, development and implementation of patient and family centered education for staff as identified by the Patient Experience Executive Committee. The manager will serve as a resource to patients, families and staff, as well as collaborate with organizational leaders to enhance the family-centered education resources available. This role is responsible for daily operations, budget management, staffing, patient safety, patient and family experience and performance improvement efforts.

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Mgr, General Accounting & Reporting

Posting Note: Responsible for: Journal entries, variance analysis, fixed assets, lease accounting, trending analysis, balance sheet reconciliation, financial statement prep, tax returns, act as the audit team liaison and other general accounting responsibilities. Will superivise a team of 7 people. This is a hybrid position.

Responsible for oversight of the accounting and financial reporting function as well as accounting personnel. In conjunction with the Accounting Manager, Grants, Research & Foundation, responsible for all general ledger activity and financial reporting for PCH and subsidiaries.

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Mgr, IT Security

Under the direction of the Director, IT Security at Phoenix Children`s (PC), the Manager, IT Security operates and manages every aspect of day to day cyber security. The IT Security Manager is also responsible for implementing changes in the business through collaboration with the IT, Physical Security, Legal and Executive teams. The role is all encompassing of the PC portfolio and covers all the PC systems and products inclusive of ensuring the safety of customer and employee data. The IT Security Manager also acts as an ambassador and subject matter expert for PC’s focus on security, through involvement in project meetings, new technology adoption and security awareness. Enables the PC business strategy through the execution of exception information security services and capabilities. Develops and maintains PC’s information security capabilities, encompassing all computer systems, technology infrastructure and technology devices. Improves the user experience, protects PC’s customers and staff through awareness activities, and the implementation of protective controls. Provides management and oversight of specific security programs and drives continual improvement to enhance PC’s maturity of information security related capabilities and functions. Works with the business to ensure compliance with relevant Information Security guidelines and standards.

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Mgr, Purchasing

Posting Note: Must have healthcare purchasing experience.

This position manages the activities and staff of the Purchasing Department by providing leadership and implementing policies and procedures for the procurement of supplies, equipment, and services in a timely and cost-efficient manner. Accountable to the shared objectives established by and between the Supply Chain, Finance and clinical departments. Responsible for accomplishing operational and financial objectives that are established for the Purchasing department.

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OR Main Manager Nursing Services

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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