As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.
The Administrative Director, PCMG Operations is responsible for the overall operation and direction to one or more departments. This position develops processes to promote quality of service, budgetary compliance and identification of departmental directions and expectations. A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning. The Administrative Director reports to the Vice President, Practice Operations.
This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements.
This position is responsible for coordinating quality management efforts including development, implementation, data collection, analysis and education relating to healthcare quality improvement. The manager collaborates with the Medical Director for Clinical Transformation to ensure Barrow Neurological Institute at Phoenix Children’s Hospital achieves its strategic agenda for quality, outcomes and innovations.
The Director of Core Chemistry and Point of Care is responsible for overall quality, regulatory compliance, and operations in these areas. The Director of Core Chemistry and Point of Care works collaboratively with the Chemistry section supervisor and Point of Care supervisor to hire and manage an experienced technical staff, and provides continuing education and policy revisions to maintain best practice. The Director is responsible for development of new methods and procedures, and ongoing performance of clinical tests in accordance with all CLIA and CAP regulations. The Director also provides clinical and technical consultation to the laboratory staff and medical staff pertaining to interpretation of chemistry tests within the seciton. This individual will also perform CLIA Laboratory Director responsibilities for one or more clinical laboratories at Main Campus and/or Network of Care, as assigned by Division Chief and hospital executive leadership, and in accordance with CMS guidelines and federal law. The Laboratory Director is accountable for overall operation and administration of the laboratory, with focus on quality, regulatory compliance, and technical operations.
Posting Note: This position will oversee our General Pediatrics and Inpatient Psych Units.
The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.
Posting Note: This position will oversee our Hem/Onc, Inpatient Rehab, and our Vascular Acces Units/Departments.
The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.
Posting Note: This position will oversee the PICU and CVICU
The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.
Posting Note: Join a world-class organization that’s passionate about serving the needs of children. You have the opportunity to excel in a dynamic, fast-paced, results-driven culture that inspires meaningful relationships eager to make a difference. Lead a high performing team dedicated to delivering exceptional customer service and a memorable donor experience that propels support and loyalty.
Reporting to the Vice President of Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital.
The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications.
Reporting to the Vice President of Foundation Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications.
Posting Note: Career Advancement Opportunity! Phoenix Children's is adding Director of Nursing Services positions as we grow! Come join our dyanmic teams and make an impact on the community. We are continuously expanding and looking to add to our amazing Leadership team.
This Director of Nursing Services position will oversee Cath Lab, IR, Radiology Nursing, and our Main Operating Room.
The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.
Posting Note: Career Advancement Opportunity! Phoenix Children's is adding Director of Nursing Services positions as we grow! Come join our dyanmic team and make an impact on the community. We are continuously expanding and looking to add to our amazing Leadership team.
This position oversees our Aerodigestive and Rosenberg Surgery Centers.
The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.
Posting Note: Come Join our PCH’s East Valley Team!
Phoenix Children's is hiring a Clinical Services Manager for the new Phoenix Children’s Hospital – East Valley!!
We anticipate that Phoenix Children’s Hospital - East Valley (Gilbert, AZ) will open March 2023. It will be a Level 4 Trauma Center, and this state-of-the-art facility will be five stories and house 24 pediatric beds, a 24-bed pediatric emergency department, six operating rooms and procedural sites, a pediatric lab, a pediatric pharmacy and diagnostic imaging services. The centerpiece of the hospital is the Dignity Health and Phoenix Children’s Women’s and Children’s Pavilion, which integrates quality pediatric and maternity care. The Women’s and Children’s Pavilion offers 24 labor and delivery rooms, 48 postpartum beds and a 60-bed Level III neonatal intensive care unit (NICU).
This position manages all operational functions and activities of an assigned area. The Clinical Service Manager will also serves as a liaison with other departments to coordinate patient care operations to ensure excellence in a family centered care environment.
The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.
Posting Note: Are you a marketing leader who excels in a fast-paced environment? Looking to join an amazing team in a nonprofit environment, supporting a best of children’s hospital? We are seeking an experienced and highly effective marketing expert and leader to join the growing Marketing and Communications Team within the Phoenix Children’s Foundation. The manager’s main goals are to lead the development to execution of strategic marketing plans on behalf of the organization, with an emphasis on branding and complex initiatives, media buying, and public relations, as well as oversee the account services team. The person in this role will have a variety of marketing skillsets and knowledge of best practices on what permeates for greatest results, affinity and activation of donors, and can work collaboratively with creative, digital, direct response team members and functions. The manager will work in partnership with MarCom leaders and cross-functional teams to ensure highest degrees of success in delivering effective outcomes, and oversee the project management side of the department for efficiency and continuous process improvement. Being able to successfully manage external vendors and service providers, including but not limited to public relations, consulting firms, media buyers, and others, to fully leverage those services in alignment with internal strategic plans and goals, is essential. Seeking a solutions-oriented problem-solver and marketing leader, who enjoys managing complex projects and fostering win-win partnerships. Must have experience in leading teams of senior marketing strategists.
The Manager, Foundation is responsible for managing the overall success of an assigned area within the foundation, including but not limited to, financials and budgeting, revenue targets, reporting and analytics, strategic planning and execution, recruitment and training, and key metrics. In addition, the Foundation Manager is responsible for people leadership and professional development of a team through various interactions that may include regular one on one meetings, staff meetings, monthly metrics reviews, annual performance evaluations, and other relevant performance reviews. Oversees tactical day-to-day deliverables as required and provide any necessary direction and resources to all internal/external resources and stakeholder partners. This position may also be responsible for an individual revenue goal as well as team fundraising goal.
This position is responsible for managing daily operations of the East Valley Inpatient Pharmacy, associated clinics, and departments serviced by the Inpatient Pharmacy. Directly manages inpatient pharmacy supervisors, pharmacists, technicians, interns, and students while being responsible for human resource management functions of direct reports. As a leader within the pharmacy, this individual is responsible for working with other pharmacy leaders to prioritize, plan and appropriately allocate resources needed to meet key departmental and facility initiatives. This position reports directly to the East Valley Associate Chief Nursing officer while receiving supervision from the Director of Inpatient Pharmacy Operations and Director of Clinical Pharmacy, Education, and Research.
The Manager, Provider & Executive Compensation oversees and manages all aspects of provider compensation including analysis and reporting. Responsible for providing compensation consulting and expertise including development of compensation models to support provider growth strategies and business plans in cooperation with organizational leaders. Responsible for the development and financial analysis of plan designs, new hire offers, compensation reviews, Schedule B updates, incentive plan calculations, reporting and communications. Models, prepares and maintains complex physician compensation plan calculations. Performs a variety of project orientated tasks and supports the routine quarterly and/ or annual physician compensation and RVU calculations.
This position will manage the operation of satellite outpatient rehabilitation services and inpatient rehabilitation services at designated site, which includes physical therapy, occupational therapy and speech therapy. Administrative responsibilities include assurance of proper functioning of the department through leadership, management, and development of outpatient and inpatient therapy services and programs at the satellites. Responsible for overseeing and implementing existing and new programs and the development of clinical supervisors along with overseeing the referral management system for both inpatient and outpatient services. This position must demonstrate a commitment to providing high quality patient care and service through positive leadership and total quality management. This position reports directly to the Director of Rehabilitation and will assist the Director with the ongoing fiscal management, compliance of daily operations, state and federal practice guidelines. This position will assist the director with the strategic growth of inpatient and outpatient programs.
The Manager of Revenue Integrity is responsible for overseeing the daily operations of the Revenue Integrity department. The Manager collaborates with the Revenue Integrity Director to operationalize Phoenix Children’s Revenue Integrity strategy and plan for improving revenue results across all revenue operations in all departments, financial processes, functions and interdependencies from the provision of patient care to final payments. It is the responsibility of the Revenue Integrity Manager to lead, coordinate, monitor, maintain, update, and analyze compliance of all Phoenix Children’s charge description master (CDM) files and charge capture practices, to optimize revenue generation and ensure compliance with all Federal, State, and third party payor applicable laws, regulations, requirements.
The Manager, Talent Acquisition – Nursing is responsible for planning, developing, managing, and overseeing nurse talent acquisition and recruitment processes, strategies, and staff. Responsible for specific talent pools within the Nursing areas and creating solutions to create and maintain pipelines of talent for multiple locations at Phoenix Children’s.
The Practice Manager is responsible for the 24 hour accountability of work flow, performance and overall management and operations of the designated practice(s) and other assigned areas. This position works closely with the Division Chief and Administrative Director, PCMG Operations including participation in the development and execution of strategic planning, continuous quality improvement, financial / budget reporting and monitoring. Maintains physical environment and equipment for effective operations. Delegates and supervises personnel. The position involves planning and overseeing all operations and business related activities that may include but not limited to surgical, procedural, and clinic scheduling; billing operations; coding; auditing and reimbursement operations; credentialing, and other unique practice operations and financial practices. This position seeks guidance from the Administrative Director, PCMG Operations and/or Vice President, PCMG Operations for unusual or unanticipated circumstances that require deviation from financial / operational policies and standards of practice.
Posting Note: This Practice Manager will oversee: Anesthesia, Pain, Genetics, and Infectious Diseases
The Practice Manager is responsible for the 24 hour accountability of work flow, performance and overall management and operations of the designated practice(s) and other assigned areas. This position works closely with the Division Chief and Administrative Director, PCMG Operations including participation in the development and execution of strategic planning, continuous quality improvement, financial / budget reporting and monitoring. Maintains physical environment and equipment for effective operations. Delegates and supervises personnel. The position involves planning and overseeing all operations and business related activities that may include but not limited to surgical, procedural, and clinic scheduling; billing operations; coding; auditing and reimbursement operations; credentialing, and other unique practice operations and financial practices. This position seeks guidance from the Administrative Director, PCMG Operations and/or Vice President, PCMG Operations for unusual or unanticipated circumstances that require deviation from financial / operational policies and standards of practice.
The Manager, Patient Logistics oversees the Connected Care Center and the Call Center, promoting safe transfers and direct admissions from outside healthcare facilities, community physician offices, and across the Phoenix Children’s system. This position provides leadership and operational direction of capacity management, patient logistics, operator services, physician answering services and patient flow operations. This position develops answering service solutions for PCMG physician group and other physician and professional groups that support PCH, monitors volumes and trends through various statistical and reporting methodologies.
Helps to develop, implement, and operate a Phoenix Children’s Hospital Command Center to coordinate all admissions, internal transfers, and discharges to ensure smooth patient access and patient flow operations, along with serving as the resource for emergency telecommunication solutions.
Coordinates the usage and functionality of the Patient Logistics applications with PCH Executive Team, facility executives, staff, information technology teams, and vendors; relevant applications may include but are not limited to TeleTracking, and clinical applications such as Microsoft Teams, SCM, Cisco, Finesse, and Amtelco.