Administrative Director of Barrow Neuro Institute at PCH

The Administrative Director, Barrow Neurological Institute at Phoenix Children’s Hospital (BNI at PCH) is responsible for leading the operational and strategic growth of the PCH Neurosciences Service Lines, as well and ensuring the full integration of services to achieve the highest levels of clinical quality outcomes, patient satisfaction, and fiscal responsibility. As such, the Administrative Director, BNI at PCH is accountable for the provision of quality patient care through the implementation of efficient patient process management, service integration, and effective recruitment/retention/development of personnel, capital planning, and new program development.

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Director of Health Information Management

This position oversees the activities of HIM (System Wide). The Director coordinates the development and integration of information systems related to health information. This position works closely with the IT team on the EHR infrastructure and work flows to ensure accuracy and efficiencies are at their optimal levels. This position develops and maintains standards and systems to enhance the quality, consistency and efficiency of department processes and implements privacy-related policies and procedures while maintaining knowledge of Joint Commission, CMS, HIPAA, state and federal guidelines. This position partners with management to provide continual risk assessment and develop comprehensive policies and procedures, compliance training, protocols and internal investigations. Collaborates with IT, Legal and Risk Management to support the definition of the Legal Health Record and spearhead the EHR Governance oversight committee. Oversees all of the off-site storage and retention policy and establishes ongoing destruction projects as applicable.

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Dir, IT Security

This position is responsible for leading the deployment, implementation, training and maintenance of all IT security practices operated at PCH. These responsibilities include the definition of key IT security policies and procedures, monitoring of compliance to those procedures and education to all PCH staff of the need to mitigate information security risks. It is expected that all IT Directors take a role in the overall direction of the division and make regular and valuable contributions to the overall operation of the division.

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Director of Physician Relations

The Physician Relations Director is the day-to-day departmental leader and has responsibility and accountability for the leadership, development and management of the physician relationship program. This individual will direct the field liaison strategy, planning and day-to-day operational implementation of the physician relations growth functions as they relate to the organizations physicians. This individual will also develop and implement tools and processes to ensure the organization can accurately evaluate referral growth and retention success, results of the field team activity, and forecast emerging organizational and market trends for a successful referral relationship program.

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Director of Donor Relations

Posting Note: Reporting to the Vice President of Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The successful candidate will be a part of a dynamic, fast paced, results-driven culture passionate about serving the needs of children. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to assist the Development unit reach its strategic fundraising goals for Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship and related communications. Key functions: Develops, implements, and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Development team. Ensures donors are acknowledged and recognized to strengthen their financial support for the Hospital. Manages the donor relationship strategy to thoughtfully and proactively cultivate relationships with new donors and stewarding current donors in order to maximize donor retention, engagement and investment. Requires clear segmentation and prioritization of donor data that leads to the formulation of clear goals and action plans for how Phoenix Children’s interacts with a given donor segment to achieve desired results. Uses key metrics to achieve higher retention rates and donor satisfaction. Tracking metrics to assess the current engagement and activity of donors to determine which efforts have the greatest business impact. Acts as a liaison and specialist to the development team in order to provide cultivation and stewardship direction to individual donors and prospects. Oversees and directs the development and implementation of strategic communications in multiple mediums in a timely fashion. This will include, but not be limited to, social media sites, annual reporting, e-blasts, endowment reports, gift acknowledgements, web pages, fundraising campaign materials, and press releases. With oversight of the Guest Relations program, collaborates with Foundation and Hospital colleagues to present an integrated approach to cultivation and stewardship strategies relevant to patient families to advance the mission of PCH. Assists with educational efforts involving medical staff regarding philanthropy and community engagement. Manages any campaign-related kick-offs and celebration events. Ensures special events are communicated and on the calendar of key stakeholders, officials and targeted guests. Creates innovative programs and projects to thank and steward donors; identifying creative and effective mediums to recognize the impact of corporate and individual support. Tracks donor relations and stewardship activities in the established databases to enhance relationships and increase the likelihood of continued contributions. Responsible for the review and control of all gift acknowledgments, including receipts, thank you letters, pledge statements and donor reports. Works closely with Development staff to demonstrate the impact of philanthropy to donors by arranging meaningful and memorable experiences with funding recipients as appropriate.

Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children’s Hospital Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children’s Foundation development team, and reports directly to the Vice President.

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Director of Foundation Development

Posting Note: The Director of Foundation Relations will serve as a member of the Phoenix Children’s Hospital Foundation grants team reporting to the Vice President, Individual Giving. The Director is expected to strategically lead and manage relationships with foundation donors and partners, increasing value and impact for both Phoenix Children’s Hospital and its philanthropic partners. The incoming Director will identify local, regional, and national corporate and foundation prospects for the purposes of engendering broad engagement with Phoenix Children’s, and to plan and execute solicitation and stewardship strategies at the major and principal gift levels. Education and Experience Requirements: *Bachelor’s degree *A minimum of 5-10 years of a proven track record of success in corporate and foundation fundraising. Experience in healthcare or academic development setting is strongly encouraged. *Proven track record of securing commitments and developing relationships with foundations (Corporate, Private, Family, Government) *Experience with Raiser’s Edge or other equivalent CRM system. *Candidate must be able to navigate a wide variety of business and social settings and enjoy taking the message of Phoenix Children’s Hospital to individuals and organizations not yet familiar with its work.

Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children’s Hospital Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children’s Foundation development team, and reports directly to the Vice President.

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Manager, Infrastructure

This position manages the Enterprise Infrastructure Systems team and is responsible for the design, planning, implementation and administration of all Infrastructure systems. Responsibilities include network, telecom, server, endpoint and storage technology platforms, including but not limited to, VMware ESX, Windows Server/Desktop OS, Microsoft Clusters, Citrix XenApp, VDI (VMWare View) Active Directory, Exchange Server, other OS platforms (Linux/AIX), Dell Blade Servers and SAN/NAS devices.

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Manager, Occupational Health

This position plans and directs the activities and functions of the Occupational Health Program, including case management of Workers Compensation claims to assure employees health and physical capabilities prior to and during employment are in accordance with all applicable standards, state/federal regulations and guidelines.

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Manager of Perioperative Services

This position manages and facilitates operations within the pre-procedural, post anesthesia, surgery main and anesthesia departments.

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Mgr, Regulatory & Accred Prog

The Manager of Accreditation and Regulatory Programs is an expert in matters related to regulatory and accreditation process with application to an enterprise wide scope of responsibility. Provides input and oversight on regulations, interpretation and assessment of risk and improvement for inpatient and outpatient areas. Works with a variety of staff and leaders to maintain a continuous level of preparation for all announced and unannounced surveys. This position utilizes high reliability principles to evaluate and address adherence to state licensing laws, CMS Conditions of Participation, Joint Commission standards or other deeming agencies

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Mgr, Revenue Analytics

The Manager, Revenue Analytics provides management support to teams of data analysts, enabling effective maintenance of contract, payer, and network data, reimbursement modeling, trend analysis, financial proposal development, contract term optimization, risk analysis and payer financial performance audits in a dynamic environment. Responsible for the direction and oversight of analytics and reporting to support managed care contracting, financial, revenue cycle, and PCCN. Oversees and/or participates in multiple cross-collaborative project teams. Leads the Data and Analytics team to deliver consistent, high quality outcomes and results within expected timeframes. The Manager provides crucial insight into contract performance and revenue recognition through analyses of utilization and quality data and review of performance benchmarking.

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Orthopedic Rehabilitation Nurse Manager

Posting Note: PCH in beautiful Phoenix, AZ, is looking for an Ortho Rehabilitation Nurse Manager to manage a small team of nurses in our orthopedic/rehabilitation unit. This position is unique in that you will have a dual reporting relationship to the Vice President of Acute Care, and will have a dotted line the clinical doctor who is responsible for the medical care of the children in this unit. The incumbent will have experience in managing a staff, as well as be able to work at bedside when needed. This role is a very “hands on” type of manager. The incumbent will manage, evaluate and supervises operational functions and activities of assigned area by guiding and supporting staff and serving as liaison with other departments to facilitate quick resolution of issues to ensure excellence in a family centered care environment. • Position does require previous leadership experience in a hospital setting; • BSN is required for this role, or actively seeking higher level education. • Experience in Pediatric Orthopedic is a huge plus!!!

This position manages, evaluates and supervises operational functions and activities of assigned area by guiding and supporting staff and serving as liaison with other departments to facilitate quick resolution of issues to ensure excellence in a family centered care environment.

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Practice Manager

The Practice Manager is responsible for the 24 hour accountability of work flow, performance and overall management and operations of the designated practice(s) and other assigned areas. This position works closely with the Division Chief and Director, PCMG Practice Based Operations including participation in the development and execution of strategic planning, continuous quality improvement, financial / budget reporting and monitoring. Maintains physical environment and equipment for effective operations. Delegates and supervises personnel. The position involves planning and overseeing all operations and business related activities that may include but not limited to surgical, procedural, and clinic scheduling; billing operations; coding; auditing and reimbursement operations; credentialing, and other unique practice operations and financial practices. This position seeks guidance from the Director, PCMG Practice Based Operations and/or COO – PCMG for unusual or unanticipated circumstances that require deviation from financial / operational policies and standards of practice.

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SIM Manager

The Simulation Manager performs a full range of duties in order to collaboratively design and implement educational activities for simulation including needs assessment, curriculum development, and program assessment. This person facilitates educational events using human patient simulation, electronic medical records, virtual environments, and use of standardized participants, etc

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