As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Positions at Phoenix Children's

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Phoenix Children's – working as a team to serve our community and the children of Arizona.

Work in an environment focused on passion, teamwork and continuous learning with a career at Phoenix Children's.

Director of Donor Relations

Posting Note: Join a world-class organization that’s passionate about serving the needs of children. You have the opportunity to excel in a dynamic, fast-paced, results-driven culture that inspires meaningful relationships eager to make a difference. Lead a high performing team dedicated to delivering exceptional customer service and a memorable donor experience that propels support and loyalty. Reporting to the Vice President of Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications. The scope of work includes donor engagement, stewardship, special events, recognition, select communications, gift compliance and monitoring key donor metrics for the business priorities of the Foundation.

Reporting to the Vice President of Foundation Operations, the Director of Donor Relations manages a highly effective Donor Relations team and serves as a key leadership team member and an active participant in making strategic decisions affecting Phoenix Children’s Hospital. The Director of Donor Relations develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of Phoenix Children’s Hospital. The scope of work includes donor relations, stewardship, special events, recognition and related communications.

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Director of Marketing-Foundation

Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children’s Hospital Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children’s Foundation development team, and reports directly to the Vice President.

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Director of Medical Staff Services

This position provides administrative direction for Medical Staff Services and to the medical staff organization. Responsible for department operations, budgeting, planning and coordination of information flow between other departments/services performing quality improvement functions to assure consistency, communication and efficiency. This position maintains responsibility for monitoring all applicable regulatory laws and statutes (state and federal) and accreditation standards, as well as the Medical Staff Bylaws, rules and regulations, and the policies of Phoenix Children's Hospital for compliance by the medical staff organization. The Director of Medical Staff Services reports to the Chief Medical Officer.

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Director, Nursing Services-Hematology Oncology, Inpatient Rehab, Vascular Access

Posting Note: This position will oversee our Hem/Onc, Inpatient Rehab, and our Vascular Acces Units/Departments.

The Director of Nursing Services is responsible for providing strategic leadership and operational management of multiple departments and/or locations. This position is also focused on service line strategies and programs. The position assumes responsibility for financial oversight, positive customer experience, performance management, process improvement, planning and directing departmental/unit leaders and staff. The director designs and evaluates standards of practice, regulatory compliance, systems, and processes to optimize care excellence in an efficient, effective manner while supporting the mission, vision, values and strategic objectives.

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Manager - PreOp PACU

This position manages and facilitates operations within the pre-procedural, post anesthesia, surgery main and anesthesia departments.

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Manager of Clinical Ancillary Systems

Posting Note: This is a Hybrid position which requires the appliants to live locally or be willing to relocate.

The Manager of Clinical Ancillary Systems plans, coordinates, and manages daily operational functions of the IT Clinical Ancillary team, including clinical ancillary application training, implementation and use, ongoing communication with clinical areas, adoption and optimization analysis, reporting, and planning for future clinical ancillary application needs. This position oversees and directs IT Clinical Ancillary staff to assist in the design, development, maintenance, and training for assigned clinical ancillary systems to support the care of patients and research efforts for Phoenix Children`s. In addition, this position assists in the selection and evaluation of new applications and collaborates in the development of training efforts of clinical staff in the use of the systems to support patient care and develops methods for collecting, organizing, and reporting data. This person collaborates with other departments to achieve optimum use of the clinical systems. This position may also be required to negotiate contracts and manage a portion of the operational budget.

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Manager of Clinical Service - PICU

Posting Note: Ideal candidate must have a minimum of five years of experience in the specialty area, including leadership/supervisory experience. Candidate must hold a Bachelor's in Nursing Degree, an AZ RN license or an RN license from a compact state, and a BLS certification from American Heart Association.

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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Manager of Clinical Services-Float Pool Staffing

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

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Manager of Decision Support

This position manages the annual capital budget process, assisting in the internal financial reporting, cost accounting, and product line profitability reporting. Manages developing proforma financial evaluations of proposed new capital projects on areas of service for the organization. This position is expected to have an emphasis on superior customer service for both internal and external customers, high quality of work product measured in terms of timeliness and accuracy, and staff development and fiscal responsibility.

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Manager of Strategic Planning

The Manager of Strategic Planning is responsible for creating/implementing project work plans, managing planning processes, and completing deliverables in support of business development and strategic planning. The Manager develops the infrastructure and systematic processes for collecting, reporting and analyzing market demographic, competitor activity/trends as well as industry, regulatory, Legislative, and economic factors. Phoenix Children`s must anticipate to successfully continue its growth as a regional pediatric health system. Establishing a robust set of tools, processes and methods for reporting, and analysis are essential to create business programs and strategic plans for Phoenix Children`s. This position is charged with the development and maintenance of relevant data and the methods for analysis used by the Strategic Planning Team. Responsibilities also include building collaborative relationships within Phoenix Children`s management teams and physician leaders and providing functional direction, or project oversight for business development or strategic planning as assigned by the VP of Strategic Planning and SVP/CSO. The manager supervises the planning analysts to advance the essential duties summarized above.

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Manager, Patient Access Financial Clearance

The Manager of Patient Access Financial Clearance is responsible for planning, organizing, leading and directing the overall financial clearance functions, which includes pre-registration, payer authorization (outpatient and hospital) and financial counseling functions where applicable, for optimal performance of the front-end patient financial clearance process. In addition, the Manager oversees and is accountable for front-end data quality for the pre-registration, payer authorization (outpatient and hospital) and financial counseling activities for Patient Access scope of service. Ensures an ongoing procedure for accurate and timely gathering of patient information, securing patient`s insurance coverage limits and benefits and communicating to patients for meeting the financial expectations of the hospital as applicable. Ensures that these functions are performed efficiently throughout the enterprise, which includes maintaining an adequately trained staff to handle all patients in both inpatient and outpatient clinic settings. The manager must have a clear understanding of multiple managed care contracts, multiple specialty insurance and billing practices, and exercise professional competency in reviewing patient accounts to maximize reimbursement and minimize financial risk to Phoenix Children’s. Successful oversight will result in increased net revenues by reducing bad debt from potential write-offs due to lack of patient collections and denials. Interactions will primarily be conducted with both patients and payors and results of efforts will drive actions to secure payment for scheduled and unscheduled patients. Serves as a resource to faculty, managers, and clinic staff in all financial clearance related issues.

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Mgr, Emergency Department

Posting Note: This position will have complete oversight over our Avondale stand-along Emergency Department. Ideal candidate must have a minimum of five years of experience in an ED setting, preferably with the pediatric population, including three years of leadership/supervisory experience. Candidate must hold a Bachelor's in Nursing Degree, an AZ RN license or an RN license from a compact state, and a BLS and PALS certification from American Heart Association.

This position manages, evaluates and supervises operational functions and activities of assigned area by guiding and supporting staff and serving as liaison with other departments to facilitate quick resolution of issues to ensure excellence in a family centered care environment.

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Mgr, Trauma Services

Responsible for the management and organization of the trauma program and trauma services at Phoenix Children's Hopsital. The Manager, Trauma Services promotes the delivery of quality trauma care through clinical practice, consultation, education, collaboration, leadership and research. Assumes accountability for coordinating the functions within the Trauma program which includes: program planning and development, clinical practice/ system coordination, developing and managing the operational budget, supervising personnel working within the Trauma Department, providing direction for those functioning as trauma team responders, overseeing the Trauma Quality Improvement activities, providing education to the multidisciplinary personnel involved in trauma care both within Phoenix Children's Hospital and other other outside agencies while maintaining compliance with all state and national guidelines for Level I trauma center verification.

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Operating Room Manager

This position manages and facilitates operations within the pre-procedural, post anesthesia, surgery main and anesthesia departments.

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System Controller

The System Controller is responsible for the day to day operations of Accounting Services, including supervision of a team totaling 23 staff members and functional responsibility over Accounting, Accounts Payable, Payroll, Cash Management and Treasury, Grants and Research Financial Administration, Long Term and Monthly Financial Forecasting, Cost Reporting, and Capital Planning. The System Controller is responsible for the development, implementation, and maintenance of the accounting systems to maintain effective internal controls that protect the organizations assets and provide complete, timely, and accurate financial information. The System Controller provides crucial insight into business operations through analyses of operations, review of performance benchmarking, and assisting in business forecasting with senior and hospital leadership to achieve a higher level of performance.

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