Posting Note: The Quality Patient Safety Clinical Consultant – plays a vital role in the strategic oversight and continuous improvement of the Blood and Marrow Transplant (BMT) program, which is jointly accredited and closely aligned with Mayo Clinic. This dynamic, hands-on role is focused on quality planning, safety monitoring, and performance improvement initiatives to uphold and advance standards in this highly specialized clinical space.

The consultant collaborates daily with multidisciplinary teams including physicians, nurses, clinical leaders, and external partners. Responsibilities include monitoring RISE safety events, gathering and analyzing data, facilitating quality and safety meetings, and supporting the introduction of new clinical products and innovations. This position is not desk-bound and requires regular, proactive engagement with clinical teams and providers. RN experience is highly preferred as the clinical experience enhances the consultants ability to facilitate strong engagement and build professional relationships with the team.

Given the complexity of the BMT program, the ideal candidate must be confident in navigating discussions with highly specialized professionals from a collaborative, peer-to-peer standpoint. Strong interpersonal skills, public speaking abilities, and a solution-oriented mindset are essential. The department is rapidly advancing, offering the opportunity to be part of impactful, forward-thinking work that influences patient safety and quality care across the institution.

This position proactively identifies and improves quality and patient safety practices by affecting care and processes at the bedside/point of care utilizing project/program management and data driven strategies and interventions. Proficient at change management methodologies including team building and facilitation, will building, and communication strategies, assisting in the coordination and aggregation of information for use by unit leadership in its decision making to focus improvement efforts.

• Assesses and improves care at the bedside using high reliability processes
  
  -Assesses patient care processes for safety/risk issues using expert understanding of clinical standards of care.
  -Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior.
  -Sets goals for areas of responsiblity and works with multidisciplinary groups to attain and sustain improvement.
  -Maintains connection with the big picture while implementing at the micro level. Uses knowledge of complex adaptive systems thinking taking into account the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation.
• Expertise in Patient Safety and Performance improvement tools
  
  -Utilizes current data sources and seeks new sources to understand complex problems.
  -Conducts root cause analysis, risk assessments, as well as failure mode analysis as needed.
  -Creates trends from data collection that reflect current practice and quantifies improvement opportunities.
  -Integrates large volumes of data and information into a succinct problem definition.
  -Uses critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and staging.
  -Utilizes a variety of Performance Improvement tools: PI, CQI, Lean, rapid cycle improvement to assess, analyze and improve outcomes.
  -Coaches others to use reliability principles when determining interventions. Designs PDSAs, facilitates PDSA cycles and documents results.
  -Trains others to utilize QI/Lean tools including but not limited to flow diagrams, modified FMEA and pareto charts.
   
• Leadership expertise with idenitification of priority areas and goal setting
  
  -Recommends strategic priority areas for the organization based on data and trends.
  -Works autonomously to identify areas of improvement, create action plans and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders.
  - Ability to train and educate others on a variety of reliability and performance improvement tools.
  -Develops processes and infrastructure that is in full compliance with all regulatory requirements.
  -Expertise on regulatory standards and requirements, able to apply knowledge to a variety of settings across the continuum.
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable