Audiovisual Technician III

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Position Details

Department: CORP | Info Technology Infrastructure
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Information Technology
Posting #: 1050298
Employee Type: Full-Time

Position Summary

The Audiovisual Technician III serves as the technical leader for enterprise audiovisual systems. This position designs, implements, administers and supports complex AV technologies while establishing standards, leading projects, and mentoring technical staff.

Position Duties

  • Enterprise Technical Leadership
    1. Serve as technical lead for enterprise AV systems
    2. Develop AV standards and best practices
    3. Provide highest-level technical escalation.
    4. Evaluate emerging technologies.
    5. Recommend capital improvements
  • Systems Engineering
    1.Design integrated AV systems.
    2. Programs and configures AV control systems (e.g., Neat, Crestron, Extron) and DSP audio systems.
    3. Conducts testing and validation of new hardware and software prior to deployment in production environment.
    4. Performs quality assurance checks on all hardware and software prior to implementation.
    5. Manage firmware lifecycle
    6. Review architectural drawings and construction documents
  • Mentorship and Documentation
    1. Mentor Levels I and II
    2. Coordinates with team members and leadership to identify areas requiring new or revised training and documentation.
    3. Create technical procedures.
    4. Actively maintains knowledge of departmental processes, procedures, and system configurations relevant to job duties
    5. Maintain enterprise standards documentation.
    6. Develop training programs
  • Project Leadership
    1. Lead enterprise AV deployments.
    2. Coordinate vendors and contractors
    3. Review system designs.
    4. Commission new installations
    5. Develop project documentation.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Bachelor’s Degree in Information Technology, Broadcasting, video, film, or related field OR experience equal to 5 years or more.
Required

Experience

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Minimum of 5-7 years experience working with a variety of AV systems, equipment, and practices.
Required
2. Demonstrated experience troubleshooting and resolving complex audiovisual systems, including video conferencing platforms (e.g., Microsoft Teams Rooms, Zoom Rooms) and integrated AV control systems (Crestron, Extron, DSP audio systems).
Required
3. Previous experience in a health care setting.
Preferred
4. Experience providing mentorship, guidance, or informal training to less-experienced AV staff or end users.
Preferred

Special Skills

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Outstanding written and verbal communication skills
Required
2. Understanding network protocol (LAN, WAN, Wireless).
Required
3. Able to work flexible schedule based on operational needs (may include nights and/or weekends as needed).
Required
4. Able to operate tools, components and peripheral accessories
Required

Additional Requirements

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Certified Technology Specialist (CTS, CTS-D, CTS-I) or other related technical certifications.
Required
2. Current and valid State of AZ Class D Driver’s License.
Required

Certification / License / Registry Requirements for the Position

1. Cert Technology Specialist - Required
2. AZ DMV Drivers License - Required

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
4. Physical Requirement - Hearing - Frequently
5. Physical Requirement - Pushing/pulling - Occasionally
6. Physical Requirement - Reaching - Frequently
7. Physical Requirement - Sitting - Frequently
8. Physical Requirement - Standing - Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
10. Physical Requirement - Talking - Constantly
11. Physical Requirement - Walking - Constantly
12. Physical Requirement - Near Vision - Constantly
13. Physical Requirement - Far Vision - Occasionally
14. Physical Requirement - Color Discrimination - Occasionally
15. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
16. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
17. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
18. Occupational Exposure/Risk Potential - Inside office environment - Applicable
19. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable
20. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable
21. Occupational Exposure/Risk Potential - Confined areas - Applicable
22. Occupational Exposure/Risk Potential - High places - Applicable
23. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
24. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
25. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
26. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
27. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply