Posting Note: Revenue Cycle Technician

Location: 2108 East Thomas Road, Phoenix, AZ
Schedule: Full-Time | Monday–Friday | Days | 8:00 AM–5:00 PM
Work Setting: In Office

Job Summary

The Revenue Cycle Technician performs a variety of clerical duties for the Revenue Cycle Department to support the ongoing accuracy and completeness of all billing, collections, and support services. This position ensures work is completed in accordance with established policies, practices, and regulatory requirements.


Required Qualifications

Education
High School Diploma or equivalent

Experience
Six (6) months of filing and/or office experience

Preferred (but not required) Qualifications

Experience
Six (6) months of experience in a healthcare office environment


Key Responsibilities

Perform clerical and administrative duties supporting revenue cycle operations
Maintain accurate filing systems and records
Assist with billing, collections, and account support activities
Ensure accuracy and completeness of documentation and data entry
Support compliance with organizational policies and regulatory requirements
Collaborate with team members to promote efficient revenue cycle processes

Benefits

We offer a competitive benefits package and the opportunity to join a team dedicated to providing exceptional healthcare support services.


Apply today to become part of our Revenue Cycle team in Phoenix, Arizona.

The Revenue Cycle Tech performs a variety of clerical duties for the Revenue Cycle Department to support the ongoing accuracy and completeness of all billing, collections and support services in accordance with established policies, practices and regulatory requirements.

• Picks up and sorts daily paper mail and follows department guidelines for distribution of all packages and documents to the appropriate person/department. When required per department policy, uploads documents to the patient chart via Chartmax.
  
• Retrieves and sorts daily lockbox electronic correspondence and follows department guidelines for assigning documents to the appropriate person/team. When required per department policy, uploads documents to the patient chart via Chartmax.
  
• Provides in-office support for our billing and collection teams. Prints documents such as claim forms, reconsideration/appeal letters, response to payer inquiries, etc. and sends via paper mail as required based on payer policy. retrieves paper faxes in the office and uploads to the appropriate person/team for follow-up as needed.
  
• Processes virtual credit card payments received from patients and insurance companies via our credit card processing system.
  
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable