As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Positions at Phoenix Children's

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Work in an environment focused on passion, teamwork and continuous learning with a career at Phoenix Children's.

Billing Reimbursement Specialist

This position performs a variety of tasks to coordinate and facilitate all billing activities by following transplant patient accounts through the billing process to payors. This position also oversees patient account data verification to ensure timely and accurate billing, payment tracking, and account follow-up for all transplant-related services.

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Billing Specialist

This position coordinates and facilitates all billing activities by following patient accounts through the billing process payors to ensure timely and accurate billing.

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Billing Specialist

This position coordinates and facilitates all billing activities by following patient accounts through the billing process payors to ensure timely and accurate billing.

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Cash Application Refund Specialist

This position identifies accounts with credit balances, determines the nature of the credit balance and processes the refund or contractual adjustment while also maintaining the integrity of cash and accounts receivable transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position also inputs adjustment data into patient accounts and ensures that work complies with all cash related procedures and financial control policies set by the finance department.

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Cash Application Specialist

This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position also inputs payment and adjustment data into patient accounts, processes electronic remittances, and maintains petty cash and ensures that work is in compliance with all cash related procedures and financial control policies set by the finance department.

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Cash Management Supervisor

The position is responsible for supervising the payment posting and refund teams within the central services area. The position is responsible for retrieving, balancing and posting the lockbox payments as well as all the ERA’s for professional and facility payments. The position is also responsible for processing of refunds for professional and facility entities. The position oversees the daily operations of the cash management staff. The position demonstrates excellent customer service and technical skills in Patient Financial Services and management of information, process, workflow and technology. The supervisor serves as a leader within Patient Financial Services with commensurate authority in accordance with organizational policies and procedures.

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Charge Description Master Analyst

The CDM Analyst is responsible for oversight and maintenance of the hospital and professional Charge Description Master (CDM) within the Phoenix Children’s Hospital and all subsidiaries. As part of Revenue Integrity Department, the CDM Analyst will collaborate with multiple teams to ensure an efficient CDM maintenance process exists, resulting in clean and compliant claims. This position acts as liaison, problem solver and facilitator for CDM issues with Administration, Insurance Companies, Clinical Departments, Health Information Management, Utilization Management, Managed Care, Corporate Compliance and Revenue Cycle.

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Collections Specialist

This position collects payments for an assigned segment of the Accounts Receivable and performs collection duties in accordance with established federal and state regulations.

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Collections Specialist

This position collects payments for an assigned segment of the Accounts Receivable and performs collection duties in accordance with established federal and state regulations.

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Family Financial Service Counselor

Posting Note: This a full-time position needed at the Mercy-Gilbert location. Training for this position will be at Phoenix Children's Main Campus but permanent home will be at the new Mercy-Gilbert facility. Schedule will be Monday - Friday from 9:00am - 5:30pm

This position works with patient families to educate them on applicable insurance benefits and payment options for out of pocket amounts due. For uninsured and underinsured patients, the Family Financial Services Counselor works with the family to assist them in obtaining 3rd party covered through government and/or commercial plans and also walks them through the PCH financial assistance application process. This position provides a customer service friendly approach that is coordinated with the patient's care team in order to ensure that the family has a full understanding of liability, coverage and coverage options, and payment options.

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Sr Collections Specialist

This position monitors payer trends, trends in accounts receivable, denials, and unpaid claims and reviews information from both payer and division level. This position also provides feedback to management on trends related to coding, scheduling, registration, cash collections, charge-posting, and authorization issues.

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