This position is responsible for daily activities associated with escalated patient billing disputes and concerns. Coordinates with internal departments, guarantors, vendors, bad debt agencies and payors for both provider and facility charges. This includes monitoring potential system issues, trends in collections and billing processes, facilitating knowledge building with front end staff and assisting them with questions associated with patient billing. Identifies billing errors, trends and facilitates correct billing to patients. Communication is by phone (answering inbound lines and returning calls), email, mail, fax and referral from internal departments and vendors
This position coordinates and facilitates all billing activities by following patient accounts through the billing process payors to ensure timely and accurate billing.
This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position also inputs payment and adjustment data into patient accounts, processes electronic remittances, and maintains petty cash and ensures that work is in compliance with all cash related procedures and financial control policies set by the finance department.
This position collects payments for an assigned segment of the Accounts Receivable and performs collection duties in accordance with established federal and state regulations.
Posting Note: Please note: Position requires payment posting experience and knowledge of the following : excel, posting payments via 835 or manual. Full understanding of how to read EOB.
This position will monitor and oversee the Accounts Receivables daily functions of the Physician Revenue Cycle department to include, but not limited to, its staff and equipment need. This position also acts as a liaison between management and employees with concerns, issues, and feedback, including ensuring compliance with hospital and departmental policies.
Under the direction of the Manager, the Admitting and Financial Counseling Supervisor is responsible for the oversight of the day to day activities of Inpatient and Surgery Admitting and Registration, Radiology Registration, and Financial Counseling (7 days/week). Maintains appropriate staffing levels and monitors the daily productivity of the staff, reallocates duties as needed to assure the timely completion of registrations, financial counseling, and up-front collections.