Posting Note: Care Navigator – Full Time
Location: 1919 E. Thomas Rd., Phoenix, AZ 85016
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Position Summary:
The Care Navigator supports care coordination by guiding patients and families through the healthcare system. Working under the direction of a licensed healthcare professional, this role provides administrative and coordination support to ensure patients receive efficient, effective, and customer-focused care.
Key Responsibilities:
Coordinate patient care activities and services
Assist patients and families with navigating healthcare resources
Communicate with providers and care teams
Maintain accurate documentation in electronic medical records
Provide high-quality customer service and support
Required Qualifications:
High School Diploma or equivalent
Associate’s degree in a related field or equivalent experience
3+ years of experience in healthcare or related field
Knowledge of medical terminology
Strong communication, problem-solving, and critical-thinking skills
Proficiency in Microsoft Word, Excel, and Electronic Medical Records
Care coordination is the deliberate organization of patient care activities to facilitate the appropriate delivery of health care services. This position works under the direction of a licensed health care professional and performs a variety of administrative duties in order help patients and families receive efficient, effective and customer-service focused navigation of the healthcare system.