Posting Note: Seeking a Unit Support Associate for our Dialysis clinic. This is a part-time (0.6 FTE) role responsible for providing essential administrative and operational support to ensure accurate patient scheduling, account management, and coordination of care. This position works 3 days per week (8:00 AM – 5:00 PM), including Thursday and Friday with alternating Tuesday/Saturday and every other Saturday required. The role is highly detail-oriented and patient-facing, managing prior authorizations for Apheresis and Dialysis, scheduling appointments, handling phones, supporting registration and billing accuracy, and assisting patients and families. The associate partners closely with nurses, technicians, and leadership in a fast-paced clinical environment. Ideal candidates have at least 1 year of medical registration, prior authorization and HIPAA experience. Incumbent must have strong organizational and multitasking skills, and the ability to work both independently and collaboratively. Training is provided (approximately 6 weeks, flexible), with ongoing support and opportunities for growth.
Ensures the efficient and orderly pre-registration, registration insurance verification and authorization for facility based procedures. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the guarantor presents for services. Collects co-pay and deductible amounts at time of service. Assists and provides support and organization to the departments.