The Lead Patient Access Representative performs efficient and orderly registration of all patients. Acts as a primary liaison for patients receiving professional and hospital services at Phoenix Children's Hospital. Serves in an area specific leadership role. Facilitates communication of operation policies and procedures to Patient Access Representatives.
The Patient Placement Representative supports the timely and accurate intake, registration and throughput of patients ensuring the collection and verification of all required information for admitted patients.
This position is responsible for the coordination and management of the physician schedules for office based procedures, outpatient surgery, laboratory, radiology and inpatient services. The position works with systems, physicians and team members to appropriately schedule complex services. This position can act as a scheduler as back-up and secures authorization for upcoming complex services.
This position will schedule Operating Room, Cath Lab, Radiology, Neurodiagnostics, Endoscopy, and/or Bronchoscopy procedures, utilizing appropriate IS systems according to procedure type, utilizing knowledge of physician procedures, privileges, and block time when appropriate. Enters pertinent patient data and specific physician requests. This position also initiates the billing process by entering pertinent charges and patient information in the Hospital's charging system.