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Open Positions in Medical Assistants at Phoenix Children's

Administrative Medical Assistant – Developmental Pediatrics & Neuropsychology

Developmental Behavioral Peds | Full-Time | Phoenix
Posting Note: Administrative Medical Assistant – Developmental Pediatrics & Neuropsychology Location: 1919 E. Thomas Rd. Phoenix, AZ. 85016 Schedule: Monday–Friday, 7:45 a.m. – 4:15 p.m. We are seeking an Administrative Medical Assistant to support two specialty areas—Developmental Pediatrics and Neuropsychology—in a unique blended role. This position is primarily administrative, offering the opportunity to collaborate across multidisciplinary teams while supporting patient care through coordination, communication, and workflow management. Primary Responsibilities: Developmental Pediatrics Manage the clinical call line and respond to patient inquiries. Process and coordinate patient forms requests. Provide occasional patient rooming when additional clinical coverage is needed. Neuropsychology Review incoming referrals for completeness and appropriate processing. Distribute educational materials and resources to referring providers. Support referral coordination and communication with internal and external partners. Additional Responsibilities Perform other administrative Medical Assistant duties as assigned. Collaborate with providers and interdisciplinary teams to support efficient clinic operations. Maintain professionalism, confidentiality, and exceptional customer service in all interactions. Required Qualifications Education Graduate of a Medical Assistant program accredited by CAAHEP, ABHES, or another school approved by the Department of Education; or Current Medical Assistant certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in lieu of graduation from an accredited Medical Assistant program. Certifications Current Basic Life Support (BLS) certification for Healthcare Providers through the American Heart Association. Medical Assistant Certification (CMA or RMA) required within 90 days of hire to remain in the position.
This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.
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Developmental Behavioral Peds
Type: Full-Time
Location: Phoenix

Certified Lead Medical Assistant - CMA (AAMA) or RMA (AMT) - Dermatology

Dermatology | Full-Time | Phoenix
Posting Note: Certified Lead Medical Assistant – Dermatology Location: 1919 E. Thomas Rd., Phoenix, AZ Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM We are seeking an experienced Certified Lead Medical Assistant to join our fast-paced Dermatology team. This leadership role requires a strong clinical background, proven leadership experience, and the ability to support daily clinic operations while delivering exceptional patient care. Minimum Qualifications Current Medical Assistant certification is required. Only the following certifications will be accepted: Registered Medical Assistant (RMA) through American Medical Technologists (AMT) Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) No other Medical Assistant certifications will be considered. Minimum one (1) year of Lead Medical Assistant experience in an ambulatory or outpatient setting. Minimum one (1) year of experience assisting with in-office procedures, including minor surgical procedures (e.g., excisions, biopsies, mole removals, or similar procedural support). Demonstrated experience supervising or directing staff, including assigning daily workflow, supporting staffing needs, and overseeing day-to-day clinic operations. Preferred Experience Dermatology experience strongly preferred. Candidates from specialties such as ENT, Plastic Surgery, General Surgery, Primary Care, or other procedural specialties with hands-on experience assisting with in-office procedures are encouraged to apply. Experience preparing procedure trays, maintaining procedural supplies, and supporting providers during minor office-based procedures. Ideal Candidate The ideal candidate is a confident leader who thrives in a fast-paced clinical environment, communicates effectively with providers and staff, demonstrates strong organizational skills, and can independently manage clinic workflow while providing high-quality patient care. Please note: Candidates seeking their first leadership opportunity without prior Lead Medical Assistant experience will not be considered for this position.
The Lead Medical Assistant performs all duties of the Medical Assistant while functioning as the resource person to non-licensed staff. This position acts as a working lead for the day to day operations of the designated clinic. The lead is a liaison between management and staff and keeps the leadership team apprised of early personnel issues. The daily duties of this position include direction of work flow and patient care under a licensed health care professional. The position drives communication between clinical staff to ensure safety, quality, and overall process compliance. The Lead Medical Assistant reports to the Manager, Ambulatory Business Operations. Additional direction is received from the Clinical Manager, Division Chief, RN's, PA's and/or Physician Leads as appropriate.
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Dermatology
Type: Full-Time
Location: Phoenix

Certified Medical Assistant - CMA (AAMA) or RMA (AMT) - Float Pool

PCMG Resource Pool | Full-Time | Phoenix
Posting Note: Certified Medical Assistant (CMA/RMA) – Float Pool Position: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) – Float Pool Employment Type: Regular, Full-Time (1.00 FTE) Schedule: Monday–Friday, Day Shift, 8:00 AM – 5:00 PM Location: On-Site 1919 East Thomas Road Phoenix, AZ Position Summary We are seeking a compassionate, dependable, and adaptable Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join our Float Pool team. In this role, you will provide clinical and administrative support across multiple outpatient clinics throughout the Valley, helping ensure high-quality patient care while maintaining efficient clinic operations. This position requires flexibility, strong communication skills, and the ability to thrive in a fast-paced healthcare environment. Required Qualifications: Certifications Current Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants (AAMA), or Current Registered Medical Assistant (RMA) credential from American Medical Technologists (AMT) Current Basic Life Support (BLS) certification for Healthcare Providers from the American Heart Association (AHA) Education Graduate of a Medical Assistant program accredited by one of the following: Commission on Accreditation of Allied Health Education Programs (CAAHEP) Accrediting Bureau of Health Education Schools (ABHES) Another school approved by the U.S. Department of Education Candidates with current CMA (AAMA) or RMA (AMT) certification may qualify in lieu of graduation from an accredited Medical Assistant program. Experience Minimum of one (1) year of experience in a healthcare or pediatric setting. Additional Requirements Willingness to travel locally to all clinic locations throughout the Valley. Reliable transportation. Ability to work independently and collaboratively as part of a multidisciplinary team. Strong communication, organizational, and patient care skills. Flexibility to adapt to different clinical settings and workflows. What We Offer Full-time, stable employment with a consistent Monday–Friday schedule. Mileage reimbursement for all travel between clinic locations. Opportunity to work in a variety of dynamic healthcare environments. Collaborative and supportive team culture. Meaningful work providing high-quality care to patients and families across multiple clinic locations. If you are a certified Medical Assistant who enjoys variety, teamwork, and providing exceptional patient care, we encourage you to apply for this exciting Float Pool opportunity in Phoenix.
The Medical Assistant - Certified works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Certified Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting.
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PCMG Resource Pool
Type: Full-Time
Location: Phoenix

Certified Medical Assistant - CMA (AAMA) or RMA (AMT) - Neurology

Neurology | Full-Time | Phoenix
The Medical Assistant - Certified works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Certified Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting.
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Neurology
Type: Full-Time
Location: Phoenix

Lead Medical Assistant - Float Pool

PCMG Resource Pool | Full-Time | Phoenix
The Lead Medical Assistant performs all duties of the Medical Assistant while functioning as the resource person to non-licensed staff. This position acts as a working lead for the day to day operations of the designated clinic. The lead is a liaison between management and staff and keeps the leadership team apprised of early personnel issues. The daily duties of this position include direction of work flow and patient care under a licensed health care professional. The position drives communication between clinical staff to ensure safety, quality, and overall process compliance. The Lead Medical Assistant reports to the Manager, Ambulatory Business Operations. Additional direction is received from the Clinical Manager, Division Chief, RN's, PA's and/or Physician Leads as appropriate.
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PCMG Resource Pool
Type: Full-Time
Location: Phoenix

MA Specialty Care Coordinator - Hematology Oncology Mesa Location

Hematology and Oncology | Full-Time | Mesa
Posting Note: Medical Assistant Specialty Care Coordinator – Hematology Oncology Location: Mesa – Southern & Higley Schedule: Monday–Friday, 8:00 AM–5:00 PM Team: Hematology Oncology Position Type: Full-Time Required Qualifications Certifications Current BLS certification for Healthcare Provider from the American Heart Association. Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through American Medical Technologists (AMT). Education Graduate of a Medical Assistant program accredited by one of the following: Commission on Accreditation of Allied Health Education Programs (CAAHEP) Accrediting Bureau of Health Education Schools (ABHES) Other school approved by the U.S. Department of Education MA certification through AAMA or AMT may be accepted in lieu of graduation from an accredited Medical Assistant program. Position Summary The Medical Assistant Specialty Care Coordinator supports the Hematology Oncology team by providing comprehensive administrative, clinical support, and care coordination services. This position focuses primarily on back-office functions that help ensure patients are appropriately prepared for specialty care, authorizations are completed timely, and necessary services, laboratory testing, and appointments are coordinated efficiently. The ideal candidate will be organized, detail-oriented, and comfortable working in a specialty oncology environment while collaborating closely with providers, clinical teams, patients, and external healthcare partners. Primary Responsibilities Coordinate and process prior authorizations for medications, treatments, and specialty services. Process medication authorizations for home health and infusion services. Coordinate specialty laboratory authorizations and assist with obtaining required approvals. Prepare and submit requisitions for specialty laboratory testing. Perform chart preparation to ensure patient records are complete and ready for upcoming visits. Assist with coordinating patient appointments and follow-up needs as directed by the clinical team. Respond to select questions or requests forwarded by the triage team, providing appropriate administrative support and routing clinical concerns as needed. Assist with patient care coordination activities related to Hematology Oncology services. Support back-office workflows and administrative functions to promote efficient patient care. Communicate effectively with providers, clinical staff, patients, laboratories, pharmacies, infusion services, and other healthcare partners. Maintain accurate documentation and follow established organizational and departmental procedures. Perform other administrative and Medical Assistant duties as assigned. Experience Minimum of one year of experience in a healthcare or pediatric setting. Experience in Hematology Oncology, specialty care, care coordination, prior authorizations, infusion services, or specialty laboratory coordination is preferred. Preferred Skills and Attributes Strong organizational and time-management skills. Excellent attention to detail and ability to manage multiple priorities. Effective written and verbal communication skills. Ability to work collaboratively within a multidisciplinary healthcare team. Familiarity with prior authorization processes and specialty care coordination. Ability to maintain confidentiality and handle sensitive patient information appropriately. Comfortable working in a fast-paced specialty care environment. Commitment to providing high-quality, patient-centered service.
The MA Specialty Care Coordinator works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for a designated department, clinic, or patient population at Phoenix Children’s. This position requires a clinical knowledge base to facilitate patient care, eliminate barriers, improve the overall quality of care, and enhance the patient experience including floating to other locations/departments as directed by leadership
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Hematology and Oncology
Type: Full-Time
Location: Mesa

Medical Assistant - Gastroenterology - Gilbert Location

Gastroenterology | Full-Time | Gilbert
This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.
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Gastroenterology
Type: Full-Time
Location: Gilbert

Medical Assistant - PCP Chandler

Dobson Village | Full-Time | Chandler
This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.
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Dobson Village
Type: Full-Time
Location: Chandler

Medical Assistant - Physical Medicine and Rehab

Physical Medicine and Rehab | Full-Time | Phoenix
This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.
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Physical Medicine and Rehab
Type: Full-Time
Location: Phoenix