Call Center Operator

Posting Note: This is a second shift: 2:30pm - 11:00pm, & includes a 10% shift differential.

This position answers telephone calls placed to the Hospital and directs those calls to the correct destination, which are typically a hospital department, an outpatient clinic, an individual or a patient room. This position also answers telephone calls placed to the clinics after hours and records and, as required, dispatches messages to medical staff.

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Security Dispatcher

The position is responsible for receiving and dispatching emergency and non-emergency calls for security services, monitoring multiple alarms, and utilizing the PA system to make emergency announcements. The position requires simultaneous use of a computer-aided dispatch system, computerized phone system and digital radio base station.

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