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Open Positions in Lobby Services at Phoenix Children's

Guest Services Associate I

Guest Services | Part-Time | Glendale
Posting Note: This opportunity is for the night shift: Thursdays and Fridays 5pm-5:30am
The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience. With their service expertise and extensive knowledge of Phoenix Children's and the Phoenix area Guest Services Associates will ensure that patient family and visitor experiences exceed their expectations. This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and provides navigational assistance to destinations. Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries. Professionally interfaces and collaborates with all departments and across multiple locations.
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Guest Services
Type: Part-Time
Location: Glendale