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Open Positions in Lobby Services at Phoenix Children's

Guest Services Associate I

Guest Services | PRN | Phoenix
The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience. With their service expertise and extensive knowledge of Phoenix Children`s and the Phoenix area, Guest Services Associates ensure that patient family and visitor experiences exceed their expectations. This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and providing navigational assistance to destinations. Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries.
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Guest Services
Type: PRN
Location: Phoenix

Supv, Guest Services

Guest Services | Full-Time | Glendale
The Guest Services Supervisor oversees staff in multiple locations within the Guest Services Department to include; Emergency Department initial check-in, Main Entrance Information Center, East Entrance Information Center, Main Surgery Center liaisons, and Phoenix Children`s Conference Center. This position is responsible for effectively planning, organizing, training, mentoring and supporting staff in a high volume, fast paced environment.
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Guest Services
Type: Full-Time
Location: Glendale