As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Positions at Phoenix Children's

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Phoenix Children's – working as a team to serve our community and the children of Arizona.

Work in an environment focused on passion, teamwork and continuous learning with a career at Phoenix Children's.

Help Desk Analyst

The Help Desk Analyst is the first point of contact for the hospitals computer users seeking assistance with technical questions. The Help Desk Analyst will provide excellent customer service while triaging and documenting the needs of the requestor. Follows all issues from request to confirmation of resolution, fascilitating with excellent communication with other IT staff, as well as the requestors. The Help Desk Analyst must be willing and able to work outside normal business hours to include night and/or weekend shifts. Coordinates with other Information Technology areas to resolve problems, as necessary.

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Identity & Access Management Supervisor

The Identity & Access Management (IAM) Supervisor is responsible for supervising Identity & Access Management operations to include development and optimization of IAM processes, as well as managing and assisting with the daily operational functions of the IAM Specialist team. The IAM Supervisor will work cooperatively with the requesting individuals/departments, System Administrators, and IT Security when necessary to manage secure user account and access administration within requested systems. The IAM Supervisor must have a basic understanding of IT security, system administration and demonstrate excellent interpersonal communication skills.

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Infrastructure Engineer I

This position is responsible for the planning, implementation and administration of the PCH Microsoft Office 365 technologies and endpoint infrastructure. Responsibilities include creating and maintaining operating system deployment images as well as creating and maintaining application and driver packaging across Windows, Mac and iOS devices. A successful canadate will have in-depth knowledge and administrative competency with Microsoft Office 365. Additional duties include managing endpoint encryption and asset tracking, Active Directory and Group Policy administration, as well as tier 3 technical support.

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IT Client Success Specialist

The IT Client Success Specialist is responsible for improving IT relations and support to all stakeholders throughout Phoenix Children`s Hospital. The Specialist will uncover the unique challenges each client faces and collaborate with all IT teams to create valuable solutions. The role assists with all IT related issues involving client hardware, software, and peripherals owned by Phoenix Children’s Hospital or contracted vendors. This individual displays a level of Information Technology knowledge and workflow understanding necessary to provide outstanding customer support.

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Software Developer III

The Development Group at Phoenix Childrens develops leading edge solutions for healthcare problems using a wide range of technologies. We provide a wide variety of outcome-focused, innovative and cost-saving applications that allow Phoenix Childrens to provide unsurpassed quality of care to patients no matter how complicated or difficult their problem. Utilizing Microsoft Visual Studio and the .NET Framework (VB.NET/C#), successful developers in this position will produce cutting edge, robust, enterprise level web applications, web services, Windows forms, and mobile applications (iOS/Windows Store) on a variety of platforms and devices. This position requires a self-motivated individual with excellent written and communication skills, and expertise in a broad range of technologies, including web applications (ASP.NET, HTML5, JavaScript, CSS, responsive web design), client applications (Windows Forms), mobile applications (iOS, Xcode, Cocoa Touch, Objective-C, WinJS, XAML/C#), and other technologies (MS SQL Server, SSIS, Powershell, Reporting Services). Key responsibilities for this position requires not only technical expertise but also the demonstrated ability to apply those skills to real world problems and explain and teach them to other staff. Significant emphasis is placed on an individual`s ability to analyze a business situation, determine the appropriate technology to address the need and conceptualize all components of a successful solution both in business and technical terms. It is expected that this individual will have a high degree of creativity, adhere to and help establish and maintain development coding standards, be able to teach others and be comfortable working in an unstructured environment with competing demands for time and attention.

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