As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Positions at Phoenix Children's

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Allscripts System Architect

Posting Note: Phoenix Children’s is searching for a highly qualified Allscripts Architect who has extensive background in Allscripts application management. Preferably someone who has served as an Architect for another Allscripts organization or in a Sr. Analyst role. The individual must show a passion for serving in this highly visible role within PCH IT and have excellent organization and communication skills.

The Enterprise Allscripts System Architect provides primary application expertise for the Allscripts Sunrise application(s), through the effective installation, configuration, operation and maintenance of application software and technical infrastructures. This position provides leadership in projects and problem resolution for system(s) by ensuring that system hardware, software and related procedures adhere to organizational values. This position is responsible for systems that cross multiple business functions (e.g., clinical, radiology, pharmacy, registration and scheduling) and acts as the primary subject matter expert for the technical aspects of the Allscripts Sunrise System. The role requires broad knowledge for how our surrounding systems integrate with our Allscripts EHR.

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Clinical Endpoint Analyst

The Clinical Endpoint Analyst is responsible for providing IT customer support to clinical stakeholders throughout PCH. The role assists clinical departments with IT related issues with hardware, software, and other accessories or devices owned by Phoenix Children’s Hospital or contracted vendors. This individual displays a level of Information Technology knowledge and clinical workflow understanding necessary to provide outstanding customer support. This individual will also be responsible for identifying problems as they occur and work with colleagues and other teams within the department to implement resolutions.

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Endpoint Operations Tech II

The Endpoint Operations Technician II is responsible for providing timely customer support to IT related issues with hardware, software, and other accessories or devices owned by Phoenix Children’s Hospital or contracted vendors. This individual displays an advanced level of Information Technology knowledge and troubleshooting skills necessary to provide outstanding customer support. This individual will be responsible for identifying problems as they occur and work with colleagues and other teams within the department to implement resolutions. This individual will perform project related work and provide support for enterprise projects. This individual is expected to maintain excellent documentation relating to incident management and knowledge management.

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Enterprise Data Analyst II

Performs activities related to the design, development, testing, implementation, and support of enterprise data warehouse and business intelligence reporting. Gathers reporting requirements and provides recommendations. Working closely with IT project teams, supplies data to support new organizational initiatives.

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Help Desk Analyst

The Help Desk Analyst is the first point of contact for the hospitals computer users seeking assistance with technical questions. The Help Desk Analyst will provide excellent customer service while triaging and documenting the needs of the requestor. Follows all issues from request to confirmation of resolution, fascilitating with excellent communication with other IT staff, as well as the requestors. The Help Desk Analyst must be willing and able to work outside normal business hours to include night and/or weekend shifts. Coordinates with other Information Technology areas to resolve problems, as necessary.

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Infrastructure Engineer I

This position is responsible for the planning, implementation and administration of the PCH Microsoft Office 365 technologies and endpoint infrastructure. Responsibilities include creating and maintaining operating system deployment images as well as creating and maintaining application and driver packaging across Windows, Mac and iOS devices. A successful canadate will have in-depth knowledge and administrative competency with Microsoft Office 365. Additional duties include managing endpoint encryption and asset tracking, Active Directory and Group Policy administration, as well as tier 3 technical support.

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IT Intern - Security

This position assists the IT Security team within the Information Technology organization with cyber security activities, analysis and coordination. The IT Security team is a key part of Phoenix Childrens Hospitals program to secure its information assets, services, and the products that depend on them, building trust with customers and stakeholders and protecting the privacy of PCHs patients and employees.

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IT Project Manager

This position is responsible for the intake, kick-off and ongoing implementation and management of all IT projects as assigned. This position requires a great deal of interpersonal work with individuals across the organization.

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Surgery Systems Analyst II

Posting Note: The ideal candidate for the Surgery System Analyst needs 3 or more years of experience with implementation, maintenance, configuration and troubleshooting of hardware, servers and software of Surgery Information Systems. The analyst is responsible for change control, testing and validation of ADT, billing and documentation interfaces.

Performs activities related to the design, build, implementation, and support for the clinical based applications. Provides general analysis of one or more applications and procedures within the healthcare setting. Performs work that tends to be of moderate technical and clinical complexity. Acts as a liaison between the Information Technology department and organizational units to tailor the Clinical System to meet the unique needs of the Hospital

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