Posting Note: Join our team supporting innovative patient engagement technology across the hospital! This ENTRY LEVEL role focuses on maintaining and troubleshooting interactive devices such as iPads, gaming systems, VR equipment, and patient room technology. If you worked in a trendy gaming store (Game Stop, Game Zone, Fallout Games, etc), helping customers troubleshoot issues with their XBox, Nintendo, iPads, etc. then this might be the next step position for you! This is a great opportunity to make a direct impact on patient experience. Key Responsibilities: Provide break/fix support and setup for iPads, gaming consoles (Xbox, PlayStation, Nintendo), VR systems, and patient cameras Troubleshoot hardware, software, and connectivity issues (LAN, WAN, wireless) Configure and maintain Apple iOS devices and related applications Coordinate repairs, often performed outside of patient rooms Requirements: 2+ years of IT support experience Associate’s degree in IT or related field (or equivalent experience) Experience with Apple iOS, gaming consoles (Xbox, PlayStation, Nintendo), and troubleshooting (hardware/software/network) Basic knowledge of LAN/WAN/Wireless networks Valid AZ Driver’s License Details: Monday – Friday, 8 AM – 4:30 PM Based primarily at Thomas Campus with occasional travel to other locations Great opportunity for hands-on IT professionals who have worked in a gaming environment, and are interested in trouble shooting the IT needs of our patient technology in a hospital setting.