Communications Specialist

The Communications Specialist is a key member of the Communications team responsible for developing and executing on our internal and external communication strategies at Phoenix Children’s. This role is part of a collaborative team working to enhance the communications experience for all of our internal and external stakeholders (employees, providers, patients, etc.), inspire and promote our culture, mission and values, deepen our stakeholder relationships and continue to strengthen the Phoenix Children’s brand. This position plans, executes and evaluates the effectiveness of communications efforts to drive awareness, understanding, preference and loyalty to Phoenix Children’s with our various stakeholders. This involves crafting strategic messaging, delivering the messaging to the intended audiences through the right channels and receiving feedback, all while keeping the specific communications purpose in mind. The Communications Specialist will use their planning, writing and editing skills to create materials, organize events for stakeholders, communicate key messages across various platforms (newsletters, emails, fliers, social media, etc.) and manage tools to produce print and digital communication to engage and inspire stakeholders and maintain a positive image for Phoenix Children’s.

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Director of Communications

The Director of Communications, is responsible for the development of strategic internal and external communications plans that the support the overall perception, knowledge and understanding of the overarching Phoenix Childrens brand with the systems various key audiences. Major areas of focus for these activities would include PCHs six centers of excellence and national reputation enhancement, providers, managed care partners and employees. The Director of Communications would be tasked with developing monitoring tools, measures of success and reporting to gauge and ensure the effectiveness of the department in reaching established goals. This position would have oversite of over the organizations website and social media presence, along with internal and external communications and public relations activities. Reporting to the Vice President of Marketing, Communications and PR, this position will work collaboratively with the Director of Marketing to ensure that communication strategy goals and marketing strategy goals are well aligned.

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Physician Liaison

The primary role of the Physician Liaison is to develop and maintain strong relationships with targeted referral sources through consistent, strategic field call strategies. The objective of the work is to earn and sustain incremental volume in service lines and services in alignment with Phoenix Childrens Hospital (PCH) strategies and business plans. This individual positively represents PCH, its clinical service lines and medical staff to referral sources with the intent to develop and strengthen referral source relationships that contribute to PCH reputation and market position.

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