Posting Note: Phoenix Children’s is in search for a Practice Supervisor for our Cleft and Craniofacial Center. We are mission driven to provide the hope, healing and quality healthcare to our patients and their families. This position will be responsible for the day-to-day operations of this interdisciplinary clinic, located at 124 W Thomas Rd, Phoenix.
Under the direction of PCMG operational leadership, the Practice Supervisor is responsible for supervisory oversight of the day-to-day administrative and patient care activities within their assigned department(s). Ensures efficient and effective clinic operations and administrative workflows at all locations assigned in accordance with PCH customer service, safety and quality standards. Responsible for ensuring smooth day-to-day clinic operations including, but not limited to: swift resolution of patient complaint/satisfaction issues; daily staffing, schedule and template management and staff task assignments; assists with Kronos oversight and management of staff leave requests; ongoing assessment of clinical and administrative work flows to maximize clinic throughput and efficiency.