Posting Note: Join our outpatient clinic team as a medical receptionist with Phoenix Children's! You will be part of a 12 member team that includes Pediatricians, Nurses, Medical Assistants, and Patient Access Representatives working together to provide the best possible service to children and their parents. If you enjoy interacting with kids, parents, and health care providers, coordinating care, troubleshooting issues via phone or on-site, and take pride in providing exceptional customer service, we would like to hear from you. Your administrative, receptionist, and customer service skills will be utilized to meet our company's mission: to provide hope, healing, and the best healthcare for children and their families.
Schedule: M-F 6:30 -3:30 or 7:30 - 4:30
Location: 1790 East Boston Street, Suite 101, Gilbert, AZ 85295
Requirements: · High school diploma or equivalent. · Customer service experience in health care or retail environment. · Knowledge of Medical Terminology and an understanding of HIPAA privacy laws. Effective verbal and written communication skills, professional demeanor, team player with a customer-focused attitude.
The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving professional and clinical services at Phoenix Children's Primary Care location. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services. Collects co-pay and deductible amounts at time of service.