Posting Note: This Patient Access Representative will work with a team of 10 professional employees. You will focus on developing patient relationships via phone. Your job duties will include scheduling appointments, following up on inquiries, supporting staff members with their patient communication while providing excellent and expedient customer service in this pediatric office. Ninety percent of the time you will be on the phone and the remaining ten percent you will work on performing other clerical duties pertaining to our patients.
If you enjoy interacting with kids, parents, and health care providers, coordinating care, troubleshooting issues, and take pride in providing exceptional customer service, we would like to hear from you. Your administrative, receptionist, and customer service skills will be utilized to meet our company's mission: to provide hope, healing, and the best healthcare for children and their families.
Schedule: M-F 8:00 -5:00
Location: Palo Verde Pediatrics 120 S. Val Vista Drive, Gilbert AZ 85296
•1 year of Medical Registration, Billing, or related experience
•Customer service experience in health care- Pediatric setting preferred
•High school diploma or equivalent
The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving professional and clinical services at Phoenix Children's Primary Care location. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services. Collects co-pay and deductible amounts at time of service.