Coordinator II-Office Coordinator

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Position Details

Department: PCHF | Foundation
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Foundation
Posting #: 926233
Employee Type: Full-Time

Position Summary

Posting Note: Office Coordinator
We are seeking a highly organized and professional Office Coordinator to join our team! The ideal candidate will bring advanced telephone skills, excellent written and verbal communication (bilingual a plus), and proven experience in office management or administrative support. You should be proficient in Microsoft Office, including Word, Excel, and Outlook, and demonstrate strong skills in listening, organization, informing others, and handling pressure with grace. A strong customer focus, professional demeanor, and the ability to manage supply inventory are essential to thriving in this role.

As Office Coordinator, you will be the first point of contact for visitors and callers, providing a welcoming and professional presence while managing incoming calls and directing them appropriately. You’ll oversee day-to-day office functions including maintaining office supplies, receiving and sorting mail and deliveries, and coordinating outgoing mail. You’ll serve as the go-to person for facility’s needs, working with vendors and IT to maintain office equipment and systems. In addition, you’ll support the smooth operation of the office by managing administrative tasks, developing and implementing office policies, and ensuring the security and confidentiality of data and communications. You will also help maintain building security, monitor logs, and update internal directories. This role includes processing incoming donations, accurately updating donor records, and handling sensitive financial data. You'll assist in planning and executing internal events and staff activities in collaboration with the Sr. Executive Assistant and coordinate closely with the Gift Processing team to manage mail operations. If you thrive in a fast-paced, team-oriented environment and enjoy being the go-to person in an office, we’d love to hear from you!

The Coordinator II’s primary responsibility is to assist with managing relationships, partnerships, programs, events and campaigns that result in growing annual revenue for the Foundation. The Coordinator II collaborates with colleagues throughout the Foundation and/or hospital to help deliver first-class programs, events, recognition, and service to internal and external donors. The Coordinator II may take lead role on project/program execution.

Position Duties

  • Provides hands-on assistance with fund raising tactics, timely and meaningful donor recognition and communications. Schedules meetings, volunteers and tours, tracks donations.
  • Collaborates with Foundation colleagues to develop fundraising plans, proposals, prospect cultivation, recognition collateral, promotional materials and reporting to engage and increase interest in philanthropy and sponsorship from individuals and businesses.
  • Keeps updated calendar of events, merchandise, supplies, contact information in database, tracking reports for campaign and event revenue and expenses.
  • Independently assists or has a lead role with tasks related to events and project management; communications; donor engagement and stewardship. May be assigned some oversight of revenue and non-revenue items as well as financial reporting duties.
  • Helps cultivate key relationships with existing and prospective supporters.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Education
Do you meet this requirement?
1. Bachelor’s degree or equivalent work experience
Required
Experience
Do you meet this requirement?
1. Minimum of 3 years of related experience.
Required
2. Prior retail or customer service experience.
Required
3. Project management, community relations and/or budgeting experience.
Required
4. Experience working with executive staff and high profile stakeholders.
Required
5. 2+ years administrative assistant experience
Preferred
Special Skills
Do you meet this requirement?
1. High level of maturity and personal integrity; enthusiasm, energy and a positive attitude combined with a passion for building relationships.
Required
2. Goal oriented, resourceful, flexible and good humored.
Required
3. Strong computer skills, including proficiency with Microsoft Office software and CRM database.
Required
4. Ability to multi-task with keen attention to detail.
Required
5. Ability to maintain a flexible schedule to accommodate occasional night and weekend activities.
Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
3. Physical Requirement - Hearing - Constantly
4. Physical Requirement - Pushing/pulling - Occasionally
5. Physical Requirement - Reaching - Occasionally
6. Physical Requirement - Sitting - Frequently
7. Physical Requirement - Standing - Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
9. Physical Requirement - Talking - Constantly
10. Physical Requirement - Tasting/smelling - Occasionally
11. Physical Requirement - Walking - Occasionally
12. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
13. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
14. Occupational Exposure/Risk Potential - Inside office environment - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply