Director of HRIS and HR Operations

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Position Details

Department: CORP | HR Leadership
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Director/Management
Posting #: 923919
Employee Type: Full-Time

Position Summary

The Director of Human Resources Information Systems (HRIS) and HR Operations oversees and enhances the systems, processes, and data related to human resources information management in addition to the overall infrastructure of our HR Operations, Analytics and Compliance team. This role is both strategic and operational. It is critical in managing HR technology, data analytics, and ensuring that HR systems support the organization's goals. This position also collaborates with HR leadership, IT, and various key stakeholder groups to optimize HR operations through the use of technology, ensuring data accuracy, security, and compliance with relevant laws and regulations. Areas of responsibility include HRIS, HR Operations, and HR Compliance.

Position Duties

  • HR Systems Management
    a. Oversees the selection, implementation, and optimization of HR information systems (HRIS), ensuring they align with organizational needs and are utilized effectively.
    b. Manages and maintains the HRIS database, ensuring that it is accurate, secure, and up-to-date.
    c. Collaborates with IT teams to address system issues, upgrades, and integrations with other enterprise systems (e.g., payroll, benefits, recruitment).
  • Data Analytics and Reporting
    a. Provides data-driven insights to HR leadership by analyzing workforce trends, turnover rates, employee performance, and other key metrics.
    b. Develops and maintains standard and ad-hoc reports for HR management, department heads, and senior leadership.
    c. Ensures data accuracy and integrity across all HR systems, using data validation methods and cross-checking sources.
  • Strategic HR Technology Development
    a. Leads the development and implementation of HR technology strategies to streamline processes, enhance employee experience, and improve HR efficiency.
    b. Evaluates and recommends new HR technologies or system upgrades based on emerging trends and best practices.
    c. Supports HR teams in utilizing technology for tasks such as talent management, performance appraisals, training, and employee engagement.
  • Compliance and Security
    a. Ensures HR systems and data management practices comply with federal, state, and local regulations, including data privacy laws.
    b. Develops and enforces policies regarding the security and confidentiality of employee data, ensuring systems are protected from unauthorized access.
    c. Conducts regular audits of HR data to ensure compliance with applicable standards and internal policies.
  • Leadership and Collaboration
    a. Leads and mentors a team of HRIS and HR Operations professionals, providing guidance on best practices, system usage, and problem resolution.
    b. Collaborates with HR, IT, finance, and other departments to identify opportunities for process improvement and system integration.
    c. Acts as the primary liaison between HR and IT departments, ensuring smooth communication and the effective translation of HR needs into system requirements.
  • Change Management, Project Management and Training
    a. Oversees training programs for HR staff on HRIS and other HR technology tools, ensuring they are equipped to use the systems effectively.
    b. Leads change management efforts related to system upgrades or new implementations, ensuring smooth transitions and adoption of new technologies.
    c. Manages multiple projects simultaneously and under tight deadlines.
    d. Assists with special projects related to HR operations and compliance, prepares reports of findings and recommendations as appropriate.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.
Required
2. Master`s degree in related field.
Preferred

Experience

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Five (5) years of experience in HR Technology, Information Management, or combined with HR Operations, People Operations or Analytical position, preference at a manager level or above.
Required
2. Three (3) years of experience in a leadership role.
Required
3. Three (3) years of healthcare experience in HR or other relevant HR experience.
Required
4. Proven experience managing cross-functional teams and driving technology adoption and process improvement.
Required
5. Experience with change management and system implementation projects.
Preferred

Special Skills

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Strong knowledge of HRIS platforms (e.g., Workday, Oracle, HCM), data analytics tools, and HR technologies.
Required
2. Exceptional analytical, problem-solving, and organizational skills.
Required
3. Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
Required
4. Ability to manage multiple priorities in a fast-paced environment.
Required

Additional Requirements

Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Industry certifications, such as SPHR-CP, PHR, HRIP
Preferred

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
2. Physical Requirement - Hearing - Constantly
3. Physical Requirement - Pushing/pulling - Occasionally
4. Physical Requirement - Reaching - Occasionally
5. Physical Requirement - Sitting - Constantly
6. Physical Requirement - Standing - Occasionally
7. Physical Requirement - Talking - Constantly
8. Physical Requirement - Walking - Occasionally
9. Physical Requirement - Near Vision - Constantly
10. Physical Requirement - Far Vision - Frequently
11. Physical Requirement - Color Discrimination - Occasionally
12. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
13. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
14. Occupational Exposure/Risk Potential - Inside office environment - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply