Posting Note: Seeking an experienced House Staffing RN Supervisor for our Arrowhead Campus that can work 6p-6:30a – 3-12 hour shifts with rotating weekends. Differentials will apply. The role of the House Supervisors focuses on patient flow and capacity throughout the campus and enterprise in collaboration with the Connected care center at the Thomas campus. They also will be a key decision maker for Arrowhead Staffing campus and enterprise in collaboration with the Centralized staffing office at the Thomas campus. Also, they will have Emergency management response responsibilities on campus.

This position provides clinical leadership, oversight, assessment, support and coordination of patient care operations and workflow activities provided by nursing, clinical, and support staff throughout the house for a designated shift to ensure consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory, professional standards and requirements.

1. Acts as resource and mentor to Clinical Supervisors.
   • Provides clinical expertise as needed.
   • Assists in interpreting policies and procedures, regulatory compliance information/standards.
   • Supports Clinical Supervisors in managing complex patient situations (i.e. Death/bereavement, organ donation, HIV counseling, CPS issues).
   • Performs immediate drug screening as needed per policy.
2. Supervises performance of supplemental pool staff.
   • Completes and conducts 90 day, mid year, and annual reviews for assigned staff using performance appraisal guidelines.
   • Provides directions, coaching, recognition, counseling and disciplinary action as appropriate for supplemental pool staff.
   • Ensures ongoing education of supplemental pool staff to meet learning needs.
   • Ensures staff progression through required competencies and documentation of same.
3. Facilitates and works closely with Clinical Supervisors, Managers, Directors and Vice Presidents to ensure appropriate allocation of resources.
   • Facilitates staffing decisions to meet identified unit productivity targets.
   • Verifies staffing is in place and determines optimal allocation of staff for each unit/shift.
   • Reassign resources as needed throughout the house based on changing patient needs and work flow demands.
   • Conducts twice daily bed huddles/staffing meetings.
4. Manages appropriate hospital-wide response to emergent situations.
   • Responds to all internal and external disaster codes and IMAT situations.
   • Participates in disaster drills.
   • Provides coordinated administrative oversight to ensure effective, efficient and appropriate global operational activities until the administrator on call arrives.
   • Responds to patient/family/visitor issues and/or grievances.
   • Provides administrative decision support and escalation of issues as needed in a timely manner.
5. Provides immediate intervention in employee relations or practice situations in the absence of a Manager or Director, up to and including administrative suspension pending investigation of incident to ensure maintenance of safe and professional workplace.
6. Maintains a global awareness of hospital status.
   • Conducts regular and frequent rounds through all nursing units to monitor patient flow and outcomes of patient care.
   • Holds staff accountable for the delivery of exceptional patient care and customer service through concurrent, direct feedback.
   • Monitor activities of support services on an ongoing basis.
   • Coordinates with nursing unit Clinical Supervisors, physicians and patient placement staff to ensure timely placement, transfer and discharge of patients.
7. Performs miscellaneous job related duties as requested.

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable