Lead Pharmacy Technician

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Position Details

Department: PCH-MAIN | Pharmacy
Location: Phoenix
Shift: Mon-Fri, Days, 6:30am-10:30pm
Category: Pharmacy
Posting #: 880712
Employee Type: Full-Time

Position Summary

The Lead Pharmacy Technician is responsible for leading and supporting daily operations of pharmacy technicians within the Inpatient Pharmacy. This position supports the training and development of the pharmacy technician practice to ensure accurate and efficient preparation and delivery of medications in accordance with applicable laws, regulations, and policies. Under the direct supervision of licensed pharmacists, this role is able to perform all job duties of a pharmacy technician in addition to supporting training, scheduling, hiring, and the development of policies related to pharmacy technicians.

Position Duties

  1. Staffing
    • Routinely staff in pharmacy technician shifts and perform job duties of a Pharmacy Technician in all positions with proficiency and in accordance with applicable laws, regulations, policies, and best practices.
  2. Training
    • Actively participate in onboarding and training of new pharmacy technicians according to hospital and department standards. Provide supplemental training and guidance for pharmacy technicians when needed to ensure staff competency. Assist with development and maintenance of pharmacy technician training documents, learning modules, and competencies to ensure consistent training among staff. Support the Pharmacy Technician Advancement Plan by participating in initial and annual technician competency assessments.
  3. Scheduling
    • Assist Pharmacy Operations Supervisor(s) in the development and maintenance of pharmacy technician schedules that are fair, accurate, and meet the needs of the department in accordance with hospital and pharmacy scheduling policies.
    • Actively assess staffing variances due to callouts, open shifts, restrictions, etc. and assist Operations Supervisors in developing and implementing coverage plans as necessary to ensure adequate coverage of critical roles and completion of daily tasks.
  4. Workflow
    • Collaborate with Pharmacy Operations Leaders in leading daily technician workflow to ensure safe and timely completion of assigned tasks. Support pharmacy staff by answering workflow questions and addressing concerns, while maintaining direct communication with Pharmacy Leadership. Report technician deviations from procedure to Operations Supervisors in a timely manner to ensure patient safety and staff compliance with policies and procedures.
  5. Policies and Procedures
    • Actively assist department leadership with development and implementation of Inpatient Pharmacy policies, standard operating procedures, and best practices for inpatient pharmacy operations. Lead fellow technicians by strictly adhering to all department and hospital policies and procedures and promoting best practices.
  6. Projects and Process Improvement
    • Collaborate with Pharmacy Leadership to identify and develop projects that support pharmacy needs. Contribute to development and evaluation of the Pharmacy Technician Advancement Plan to promote growth and retention of pharmacy technicians. Actively participate on committees and process improvement projects while completing assigned tasks in a timely manner.
  7. Hiring
    • Assist in the hiring of pharmacy staff through active engagement in the interview process for pharmacy technicians, interns, pharmacists, and other pharmacy staff as requested. Provide fair and objective evaluations of candidates to support hiring decisions.
  8. Advanced Proficiency with Pharmacy Systems
    • Maintain and demonstrate advanced proficiency in operating and troubleshooting pharmacy systems. Actively observes use of pharmacy systems by technicians and escalates technical issues appropriately.
  9. Assisting Ancillary Teams
    • Assist ancillary pharmacy teams (supply chain, compliance, research, systems and solutions, etc.) with operational needs as requested by Pharmacy Leaders.
  10. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Education
 Do you meet this requirement?
1. High School Diploma or equivalent
Required
Experience
 Do you meet this requirement?
1. Minimum 2 years of experience as a certified pharmacy technician or equivalent training
Required
2. 1 year of experience as a pharmacy technician in a hospital setting
Preferred
3. Previous experience in pediatric patient care
Preferred
Certifications / Licenses / Registries
 Do you meet this requirement?
1. Active National Certification: CPhT, ExCPT or equivalent
Required
2. Active Pharmacy Technician license in the State of Arizona
Required
3. Certified in Sterile Products and Cytotoxic Compounding or equivalent experience
Preferred
Special Skills
 Do you meet this requirement?
1. Experience with pharmacy medication management automation and systems or equivalent
Required
2. Ability to relate cooperatively, courteously, and constructively with patients, pharmacy staff, nursing, physicians, etc.
Required
3. Ability to effectively guide workflow
Required
4. Experience with word processing software (ie. Microsoft Word, Excel) or equivalent
Required
5. Working knowledge of acute care hospital pharmacy operations or equivalent
Required
6. Demonstrates excellent oral and written communication skills
Required
7. Ability to work independently and as part of a team to meet assigned goals
Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
4. Physical Requirement - Hearing - Constantly
5. Physical Requirement - Pushing/pulling - Constantly
6. Physical Requirement - Reaching - Constantly
7. Physical Requirement - Sitting - Frequently
8. Physical Requirement - Standing - Constantly
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
10. Physical Requirement - Talking - Constantly
11. Physical Requirement - Tasting/smelling - Constantly
12. Physical Requirement - Walking - Constantly
13. Physical Requirement - Near Vision - Constantly
14. Physical Requirement - Far Vision - Constantly
15. Physical Requirement - Color Discrimination - Frequently
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently
18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment - Applicable
20. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable
21. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable
22. Occupational Exposure/Risk Potential - Confined areas - Applicable
23. Occupational Exposure/Risk Potential - High places - Applicable
24. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
25. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
26. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
27. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
28. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
29. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply