Provides culturally sensitive bereavement support and education to families before, during, and after a child has died. This position is responsible for creating a comprehensive bereavement support program at Phoenix Children’s. Works with existing resources to integrate bereavement education and services for the benefit of families and staff. This position will be responsible for creating and maintaining a training program to support staff who care for patients and families through the dying process.

1. Provides bereavement support, guidance and education to parents/guardians/family members before, during, and after the death of their child.
   • Any family whose child has seen a Phoenix Children`s provider is eligible for these support services.
   • Referrals from the community are taken on a case-by-case basis.
2. Plans and facilitates support groups for family members.
   • Participates in planning and presentation of grief support groups and educational workshops.
3. Participates in planning, implementing and evaluating memorial programs at Phoenix Children’s
4. Works closely with the various medical teams to follow up on families in need of bereavement services.
   • Provides information and referral services to those families who will require psychiatric intervention or therapy.
5. Contributes to the overall program advancement through the development of educational material, training of staff caring for children, and documentation of established protocols.
6. Participates in planning, implementing, and evaluating outcomes, studies, quality assurance studies, and program initiatives.
7. Participates in and contributes to assigned committees, task forces, and special projects. Attends in-services and education programs to maintain and enhance professional expertise.
8. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable