Health Unit Coordinator - Emergency Department

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Position Details

Department: PCH-MAIN | Emergency Department
Category: Patient Care Svcs(Tech & Asst)
Location: Phoenix
Employee Type: Regular
Posting #: 841932
Posted On: 6/7/2024

Position Summary

This position performs a variety of clerical and customer service support functions for a patient care unit/department to provide for the timely sharing of information, communication and order entry to appropriate sources.

Position Duties

  1. Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes.
  2. Greets patients, families, visitors, and care team members to the unit; answers telephone and call lights as appropriate and responds to inquiries both in person and via telephone. Routes release of information requests to Health Information Management department.
  3. Maintains and updates orders to chart; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information.
  4. Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
  5. Performs a variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required.
  6. Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations.
  7. Uses pre-determined criteria for patient bed assignment; consults with Clinical Supervisor or designated unit staff as necessary to provide for efficient unit flow.
  8. Works collaboratively with leadership team to examines patient administrative processes to determine opportunities for cost savings.
  9. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Education
Do you meet this requirement?
1. Completion of a course of study leading to a high school diploma or equivalent.
Required
Experience
Do you meet this requirement?
1. Hospital or healthcare experience.
Preferred
2. Six months experience with computer data entry or word processing.
Preferred
Certifications / Licenses / Registries
Do you meet this requirement?
1. Current BLS certification from the American Heart Association.
Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
3. Physical Requirement - Hearing - Constantly
4. Physical Requirement - Pushing/pulling - Constantly
5. Physical Requirement - Reaching - Constantly
6. Physical Requirement - Sitting - Occasionally
7. Physical Requirement - Standing - Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
9. Physical Requirement - Talking - Constantly
10. Physical Requirement - Walking - Constantly
11. Physical Requirement - Near Vision - Constantly
12. Physical Requirement - Far Vision - Constantly
13. Physical Requirement - Color Discrimination - Frequently
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance - Frequently
16. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment - Applicable
18. Occupational Exposure/Risk Potential - Outdoor weather conditions - Not Applicable
19. Occupational Exposure/Risk Potential - Extreme temperatures - Not Applicable
20. Occupational Exposure/Risk Potential - Confined areas - Not Applicable
21. Occupational Exposure/Risk Potential - High places - Not Applicable
22. Occupational Exposure/Risk Potential - Extreme noise levels - Not Applicable
23. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
24. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
25. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
26. Occupational Exposure/Risk Potential - Hazardous materials exposure - Not Applicable
27. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
28. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply