This position conducts all preoperative phone calls with patients and patient families for Surgical/Procedural Cases in all perioperative locations.

1. Manages and conducts the operational activities and instructions for all surgical and procedural cases.
   • Initiates contact with our patients and families prior to their procedure or surgery.
   • Comprehensive review of medical history, medications, allergies, and any other pertinent information.
   • Reviews NPO, instructions, time of arrival, surgery/procedure location, preop tests, and reviews visitor policy.
   • Communicates and collaborates with surgery schedulers and preop nurses to address lineup changes and pertinent concerns.
   • Documents any pre-charting in SCM.
   • Communicates any anesthesia concern to appropriate assigned Medical Director.
   • Verifies pre-surgical/procedural testing and clearance.
2. Maintains skill level competencies for current role.
   • Attends clinical skills annual competencies.
   • Completes all LMS modules.
   • Maintains TB/Mask testing and annual fit testing.
3. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable