Inpatient Pharmacy Supervisor


Position Details

Department: PCH-MAIN | Pharmacy
Category: Pharmacy
Location: Phoenix
Employee Type: Regular
Posting #: 823226
Posted On: 3/12/2024

Position Summary

Posting Note: This position will be based out of Phoenix Children's Hospital - Thomas Campus.

The Inpatient Pharmacy Operations Supervisor is responsible for supervising the daily operations of the Phoenix Children’s Hospital Inpatient Pharmacy. This individual oversees the inpatient pharmacy technicians, lead pharmacy technicians, and pharmacy interns while providing support for pharmacists working within the PCH Central Pharmacy. This role is responsible for the development and optimization of pharmacy operations, scheduling, and staffing initiatives to enhance patient care. The Inpatient Pharmacy Operations Supervisor reports directly to the PCH Director of Inpatient Pharmacy.

Position Duties

  1. Leads daily inpatient pharmacy operations to maintain department quality control, regulatory compliance, safe medication management, and adherence with hospital and pharmacy department policies.
    • Participates with survey readiness and serves on committees as required.
    • Maintains records and oversees staff activity related to regulatory compliance.
    • Creation and maintenance of hospital and departmental pharmacy policies and procedures.
  2. Assists department leadership with developing, assessing, and implementing processes.
    • Effectively leads and manages projects to completion.
    • Develop standard operating procedures and workflows.
    • Promote and lead change to improve processes.
    • Collect and analyze data to identify improvements and implement changes.
  3. Supervises and coordinates daily technician activities in the inpatient pharmacy, manages pharmacy operations technology, and ensure appropriate staffing levels.
    • Assures that daily patient care tasks are completed prior to shift ending.
    • Leads daily or as required staff huddles and shift hand off.
    • Completes and manages technician schedule including requests for time off to ensue appropriately staffed to meet patient care needs.
    • Maintain appropriate inventory and functionality of automated dispensing technology in conjunction with pharmacy informatics.
  4. Direct management of technician staff including hiring, competency assessment, and evaluations.
    • Conducts technician staff performance evaluations. Prepares and delivers Performance Improvement Plans (PIP).
    • Assist with technician hiring including screening, scheduling interviews, pre-hire correspondence and on boarding.
    • Develop and implement programs that support employee engagement.
    • Create and maintain technician job duties.
  5. Actively participate in departmental education activities. Responsible for education, training, and orientation of technicians and interns.
    • Ensure training requirements have been met and documented in a timely manner.
    • Create and implement programs to educate and develop staff.
  6. Staff in pharmacist roles approximately 50% of the time. Demonstrates and maintains competency with pharmacy information systems in addition to leadership functions.
    • Maintains competencies in pharmacist roles.
    • Completes all department and hospital mandatory competencies as required.
    • Functions in a daily staff role as required.
    • Provide oversight of order entry, dispensing, distribution, and medication verification.
  7. Build and strengthen relationships within the pharmacy department and hospital to provide quality patient care.
    • Promptly and politely answer phone calls.
    • Respond promptly and professionally to colleague concerns, questions, and requests.
    • Effectively communicate problems, patient needs, and pertinent information.Work collaboratively with pharmacy and hospital colleagues.
  8. Demonstrates and maintains a current knowledge of best practice hospital pharmacy operations and industry benchmarks.
    • Provides and coordinates periodic staff education and inservices.
    • Actively involved with national and local pharmacy education.
  9. Assists in the development, implementation, and evaluation of departments financial goals.
    • Actively contributes to meeting cost savings and expense reduction goals.
    • Actively involved with formulary management.Develops individual goals to align with organizational targets.
  10. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor’s Degree (B.S.) or Doctoral Degree (Pharm.D.) in Pharmacy
2. Completion of a post-graduate year 1 (PGY-1) pharmacy residency program accredited by ASHP
3. Master’s Degree in related healthcare area
Do you meet this requirement?
1. Two (2) or more years of operational, clinical and/or administrative pharmacy practice in an acute care or primary care institutional setting or equivalent
2. Minimum of One (1) year of supervisory experience, advanced practice training or equivalent
3. Previous pediatric clinical experience or equivalent
Certifications / Licenses / Registries
Do you meet this requirement?
1. Current license or eligible for licensure as a Pharmacist either by reciprocity or examination by Arizona State Board of Pharmacy
2. Completion of a post-graduate year 1 (PGY-1) pharmacy residency program accredited by ASHP
3. Completion of a post-graduate year 2 (PGY-2) pharmacy residency program accredited by ASHP
4. Current BLS or PALS or ACLS for HealthCare Providers from American Heart Association
Special Skills
Do you meet this requirement?
1. Ability to comprehend and analyze information, problem solve and use independent judgment
2. Ability to coordinate the sequence of an operation or a process and operate equipment and pharmacy information systems
3. Ability to relate cooperatively and constructively with patients, co-workers, clinical and medical staff and interdisciplinary teams
4. Ability to communicate effectively in both oral and written form with all levels of hospital personnel and all patient groups
5. Ability to perform the functions of a Clinical Pharmacist
6. Experience using computer applications including word processing, spreadsheets, and pharmacy information systems
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
4. Physical Requirement - Hearing - Constantly
5. Physical Requirement - Pushing/pulling - Frequently
6. Physical Requirement - Reaching - Frequently
7. Physical Requirement - Sitting - Constantly
8. Physical Requirement - Standing - Constantly
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
10. Physical Requirement - Talking - Constantly
11. Physical Requirement - Tasting/smelling - Frequently
12. Physical Requirement - Walking - Frequently
13. Physical Requirement - Near Vision - Constantly
14. Physical Requirement - Far Vision - Constantly
15. Physical Requirement - Color Discrimination - Constantly
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment - Applicable
20. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable
21. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable
22. Occupational Exposure/Risk Potential - High places - Applicable
23. Occupational Exposure/Risk Potential - Extreme noise levels - Applicable
24. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
25. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
26. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
27. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
28. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
29. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply