Posting Note: Join the Development Operations team at Phoenix Children’s Foundation! We support the essential functions of Foundation staff who are passionate about the mission of Phoenix Children’s to provide hope, healing, and the best healthcare to children and their families.

This is a part-time, in-office position. Hours are approx Monday through Friday from 8:00-2:00 28 hours per week. Candidate must be available to work in the weeks surrounding year-end holidays when the highest volume of gifts are received.

The ideal candidate will possess great customer service skills. Must be comfortable with handling a large volume of incoming donor calls and e-mails and documenting all donor interactions in the Raiser’s Edge database.


Key functions:

Answers phone calls from donors received through the Foundation’s general number and responds to donor e-mails.

Covers the Front Office Receptionist’s Desk in the Receptionist’s absence.

Merges, prints, and stuffs donor acknowledgement letters, tax receipts, and other mailings.

Collects, updates, and maintains key constituent data in the database such as address, phone, and e-mail information, obituaries, and other biographical information and assists with routine database cleanup projects as needed.

Assists with opening, sorting, and copying gifts and gift documentation received in the mail and prepares bank deposits for cash and check gifts.

Provides support to Development Operations team as needed.

Orders and takes stock of supplies for Development Operations.

May assist with gift entry and the scanning of gift documentation into the Raiser’s Edge database following department protocols.

Administrative tasks related to department meetings.

Performs other duties as assigned.

The Coordinator’s primary responsibility is to assist with managing relationships, partnerships, programs, events and campaigns that result in growing annual revenue for the Foundation. The Coordinator collaborates with colleagues throughout the Foundation and/or hospital to help deliver first-class programs, events, recognition, and service to internal and external donors.

1. Provides hands-on assistance with fund raising tactics, timely and meaningful donor recognition and communications. Schedules meetings, volunteers and tours, tracks donations.
2. Keeps updated calendar of events, merchandise, supplies, contact information in database, tracking reports for campaign, program and event revenue and expenses.
3. Collaborates with Foundation colleagues to develop and implement prospect cultivation and recognition collateral, promotional materials and proposals to engage and increase interest in philanthropy and sponsorship from individuals and businesses.
4. Assists with tasks related to events and project management; communications; donor engagement and stewardship.
5. Helps cultivate relationships with existing and prospective supporters.
6. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable