House RN Supervisor Arrowhead


Position Details

Department: PCH-NW | House Supervisors
Category: Nursing
Location: Glendale
Employee Type: Regular
Posting #: 816112
Posted On: 2/12/2024

Position Summary

Posting Note: Seeking an experienced RN Supervisor that can work 6p-6a – 3-12 hour shifts with rotating weekends. Differentials will apply. The role of the House Supervisors focuses on patient flow and capacity throughout the campus and enterprise in collaboration with the Connected care center at the Thomas campus. They also will be a key decision maker for Arrowhead Staffing campus and enterprise in collaboration with the Centralized staffing office at the Thomas campus. Also, they will have Emergency management response responsibilities on campus

This position provides clinical leadership, oversight, assessment, support and coordination of patient care operations and workflow activities provided by nursing, clinical, and support staff throughout the house for a designated shift to ensure consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory, professional standards and requirements.

Position Duties

  1. Acts as resource and mentor to Clinical Supervisors.
    • Provides clinical expertise as needed.
    • Assists in interpreting policies and procedures, regulatory compliance information/standards.
    • Supports Clinical Supervisors in managing complex patient situations (i.e. Death/bereavement, organ donation, HIV counseling, CPS issues).
    • Performs immediate drug screening as needed per policy.
  2. Supervises performance of supplemental pool staff.
    • Completes and conducts 90 day, mid year, and annual reviews for assigned staff using performance appraisal guidelines.
    • Provides directions, coaching, recognition, counseling and disciplinary action as appropriate for supplemental pool staff.
    • Ensures ongoing education of supplemental pool staff to meet learning needs.
    • Ensures staff progression through required competencies and documentation of same.
  3. Facilitates and works closely with Clinical Supervisors, Managers, Directors and Vice Presidents to ensure appropriate allocation of resources.
    • Facilitates staffing decisions to meet identified unit productivity targets.
    • Verifies staffing is in place and determines optimal allocation of staff for each unit/shift.
    • Reassign resources as needed throughout the house based on changing patient needs and work flow demands.
    • Conducts twice daily bed huddles/staffing meetings.
  4. Manages appropriate hospital-wide response to emergent situations.
    • Responds to all internal and external disaster codes and IMAT situations.
    • Participates in disaster drills.
    • Provides coordinated administrative oversight to ensure effective, efficient and appropriate global operational activities until the administrator on call arrives.
    • Responds to patient/family/visitor issues and/or grievances.
    • Provides administrative decision support and escalation of issues as needed in a timely manner.
  5. Provides immediate intervention in employee relations or practice situations in the absence of a Manager or Director, up to and including administrative suspension pending investigation of incident to ensure maintenance of safe and professional workplace.
  6. Maintains a global awareness of hospital status.
    • Conducts regular and frequent rounds through all nursing units to monitor patient flow and outcomes of patient care.
    • Holds staff accountable for the delivery of exceptional patient care and customer service through concurrent, direct feedback.
    • Monitor activities of support services on an ongoing basis.
    • Coordinates with nursing unit Clinical Supervisors, physicians and patient placement staff to ensure timely placement, transfer and discharge of patients.
  7. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. ADN
2. Bachelor`s or higher in healthcare related field
Do you meet this requirement?
1. Experience with pediatric patient populations
2. Three years professional clinical practice
Certifications / Licenses / Registries
Do you meet this requirement?
1. Current BLS certification for Health care Provider from the American Heart Association
2. Current PALS certification from the American Heart Association
3. Current State of Arizona RN license
4. Current and valid nursing certification in clinical nursing expertise required or must be able to obtain within one year of eligibility.
Cert Ped Nurse (PNCB)
or Cert NICU RN (NCC)
or Cert Nurse Mgr & Ldr (AONE)
or Cert PEd Hem Onc Nrs (ONCC)
or Cert Peds ER Nrs (BCEN)
or Cert Rehab Nrs (ARN)
or Critical Care RN (AACN)
or Nurse Executive (ANCC)
or Nurse Executive Advanced (ANCC)
or Nursing Specialty
or RN Board Certified (ANCC)
or Trauma Certified RN (BCEN)
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
2. Physical Requirement - Hearing - Constantly
3. Physical Requirement - Pushing/pulling - Occasionally
4. Physical Requirement - Reaching - Occasionally
5. Physical Requirement - Sitting - Frequently
6. Physical Requirement - Standing - Frequently
7. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
8. Physical Requirement - Talking - Constantly
9. Physical Requirement - Walking - Frequently
10. Physical Requirement - Near Vision - Constantly
11. Physical Requirement - Color Discrimination - Constantly
12. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
13. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
14. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
15. Occupational Exposure/Risk Potential - Inside office environment - Applicable
16. Occupational Exposure/Risk Potential - Confined areas - Applicable
17. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
18. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
19. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
20. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply