This position provides clinical medical leadership to the strategy, development and execution of Phoenix Children's patient safety and quality program.

1. Establishes a culture and standard of care of excellence and high performance throughout Phoenix Children's including evidence based practices and clinical protocols that represent high quality and cost effective care.
2. Establishes value based clinical outcome metrics for the Phoenix Children's Health enterprise that will be utilized in payer contracting.
3. Develops, implements, and maintains Phoenix Children's clinical quality improvement plan. Reports to the Board regularly on Phoenix Children's clinical and health service programs.
4. Establishes consistent clinical standards across organization, so that there is a unified approach to patient care regardless of setting or facility. Drives the development of a culture patient safety first and foremost.
5. Works closely with the Chief Information Officer and the Chief Medical Information Officer to identify and develop technology enhancements to care management and to garner physician input and support as electronic methodology and data systems evolve.
6. Ensures that Phoenix Children's has written policies and procedures to ensure the effectiveness and high quality of health services. Ensures that medical record system thoroughly documents health and medical care services provided to Phoenix Children's patients and maintains patient confidentiality in accordance with HIPAA and Joint Commission standards.
7. Facilitates Phoenix Children's response and assessment of patient safety and quality concerns. Works with Risk Management to evaluate serious safety events and with Risk and Quality develops processes to prevent/avoid future events.
8. Through the direct supervision of the Director, Medical Staff Services, ensures that Phoenix Children's and Phoenix Children's Care Network credentialing and privileging processes meet the standards of major credentialing bodies and payer requirements for delegated credentialing; facilitates peer review processes and other medical staff activities. Recommends by-law and governance changes as needed and appropriate.
9. Monitors and assesses the effectiveness and implementation of Phoenix Children's service agreements with ancillary providers and clinically affiliated organizations.
10. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable