Referral Coordinator

Position Details

Department: PCMG-MAIN | PCMG Access Schedulers
Location: Telecommuting
Shift: Mon-Fri, Days, 8am-1pm
Category: Patient Access
Posting #: 792668
Employee Type: Part-Time

Position Summary

This position processes all outgoing and incoming referrals for a PCP office with some specialty areas. Responsibilities include securing and tracking prior authorizations and assisting with inpatient referrals and authorizations on occasion.

Position Duties

  • Process Referrals
    * Processes Referrals to specialty areas for PCP physicians or consulting physicians.
    * Contacts insurance companies for authorization of procedures and specialty appointments.
    * Calls specialty offices to coordinate appointments.
    * Completes referrals on paper or electronically.
    * Faxes referrals to specialty areas.
    * Reviews referrals for accuracy and ensures ICD-9 codes, signatures, dates and times are on all forms.
  • Telephone Calls
    * Answers incoming phone calls regarding questions about referrals.
    * Calls patients to advise their referral is complete.
    * Coordinates any tasks by telephone or in person.
  • Tracks Authorizations
    * Completes authorization requests and sends to insurance company.
    * Communicates with insurance company regarding authorizations and quick processing.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
The position has been closed or filled.

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