Surgery East Unit Coord


Position Details

Department: PCH-MAIN | Surgery East
Category: Patient Care Svcs(Tech & Asst)
Location: Phoenix
Posting #: 779593
Employee Type: Regular

Position Summary

Posting Note: **Full-time Mon-Fri, 5:30am-2pm**

The Department Coordinator is responsible for day of surgical scheduling, answering in-coming phone calls, and coordinating communications for Surgery East. They work closely with the Charge Nurse and staff to facilitate smooth daily operations.

Position Duties

  1. Coordinates communications for the operating room
    • Answers all incoming calls, assesses nature/urgency and determines the appropriate triage of the call.
    • Maintains courtesy and professionalism during urgent situations.
    • Anticipates problems, critical issues and acts accordingly.
    • Updates O.R. board.
  2. Schedules same day urgent/emergent procedures
    • Receives via phone and in person surgical requests.
    • Processes and schedules surgical cases according to requests.
    • Provides case instrument and supply information to Sterile Processing Department.
    • Adjusts scheduling grid.
  3. Provides support to other staff as needed
    • Works effectively in team environment.
    • Handles sensitive information and confidential matters with a high degree of discretion.
    • Manages ScrubEx and day lockers.
    • Screens visitors for proper ID and paperwork.
    • Places repair orders.
  4. Accomplishes necessary tasks in an organized and systematic manner
    • Maintains knowledge of current policies.
    • Maintains inventory of forms and office supplies.
    • Makes changes to next days final O.R. schedule.
    • Responsible for assisting and relaying patient information for ICU bed requests.
    • Coordinates inpatient pick-up for procedures being performed in the O.R.
  5. Assists in room turnover
    • Cleans, sanitizes, and disinfects procedure rooms in accordance with established procedures for room turnover between procedures to ensure efficiency and availability to meet physician, department, and patient needs.
  6. Participates in re-stocking
    • Participates in re-stocking and re-supplying of all operating rooms to provide for efficient, effective, and safe department operations.
  7. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. High school diploma or equivalent
Do you meet this requirement?
1. One year of experience working in a clerical support role and/or relevant experience.
Certifications / Licenses / Registries
Do you meet this requirement?
1. BLS
Special Skills
Do you meet this requirement?
1. Knowledge and proficient use of computers.
2. Ability to effectively communicate both orally and written.
3. Knowledge of medical terminology and abbreviations.
4. Ability to maintain calm and work efficiently in high stress situations
5. Ability to proficiently answer a multi-line telephone system in a courteous and professional manner.
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
3. Physical Requirement - Hearing - Constantly
4. Physical Requirement - Pushing/pulling - Frequently
5. Physical Requirement - Reaching - Constantly
6. Physical Requirement - Sitting - Constantly
7. Physical Requirement - Standing - Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
9. Physical Requirement - Talking - Constantly
10. Physical Requirement - Walking - Frequently
11. Physical Requirement - Near Vision - Constantly
12. Physical Requirement - Far Vision - Constantly
13. Physical Requirement - Color Discrimination - Constantly
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
16. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment - Applicable
18. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
19. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
20. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
21. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
22. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
23. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply