Posting Note: Phoenix Children's has a leadership position in our ECMO unit! The Clinical Manager position will be responsible for leading a team of 10 - 12 nurse and respiratory therapists who are considered "PRIMERS" for the ECMO pumps. Must have a minimum of 2 - 3 years working in an ECMO environment, and a clinical understanding of the ECMO process and unique challenges in working in this critical care unit where every second counts. The incumbent will be managing a 24/7 operation, but working traditional business hours, M - F, 8 AM - 5 PM.

This position is accountable to provide oversight for the operational and administrative activities of the ECLS program. Responsible for day-to-day staffing and operations while maintaining fiscal accountability. Responsibilities include planning, implementing, monitoring, and improving the quality of services with the goal of optimal patient outcomes. Demonstrates clinical expertise for the provision of safe, effective, and developmentally appropriate care to patients of all ages. Plans, coordinates, and provides education to the interdisciplinary ECMO team and medical care providers. Works interdependently with and independently of the team.

1. Program Operations
   • Manages ECLS staff members, develops/manages staffing plans and scheduling. Monitors and adjusts as needed to support volume and growth.
   • Manages equipment and supplies. Projects/requests capital needs and provides quantitative support.
   • Manages patient charges and audits/edits payroll data. Analyzes and manages program costs and productivity.
   • Monitors and assists in preparing the ECLS operational budget. Uses metrics to project variances.
   • Objectively monitors programs strengths, opportunities, weaknesses, and threats.
   • Collaborates with operational and medical leadership for program improvement and development.
2. Clinical Expertise
   • Demonstrates expert level competencies for priming, emergency management, and bedside clinical care of the ECMO patient.
   • Participates and collaborates with the providers in the evaluation of ECMO patients and potential candidates. Serves as a clinical expert to evaluate/resolve complex care management and processes.
   • Maintains awareness of current literature and practice advancements through ELSO/other professional avenues, inclusive of national networking.
   • Constantly pursues educational and leadership opportunities to enhance professional growth and expertise.
3. Quality Management
   • Timely investigates clinical care occurrences with healthcare team. Effectively facilitates changes as needed to prevent near miss situations and adverse events.
   • Actively participates with other ECMO centers through participation in conferences, list serve discussions and/or committees.
   • Maintains the ELSO registry and serves as the PCH liaison. Compares PCH performance to industry benchmarks. Facilitates changes to improve outcomes.
   • Measures program performance through data management and dashboard metrics. Provides quarterly and year end reports.
   • Proactively initiates steps to maintain or elevate our status as an ELSO center of excellence.
   • Effectively collaborates and promotes positive interdepartmental relationships.
4. Staff Management, Development, and Education
   • Assesses the learning needs of the ECMO staff members and other healthcare providers. Addresses educational deficits.
   • Organizes new and ongoing competency validations, ensuring staff proficiencies for low use, problem prone, and high risk procedures and processes.
   • Monitors annual clinical hours for each trained staff member. Initiates steps to ensure skill levels are maintained.
   • Maintains staff competencies and records.
   • Evaluates and provides performance evaluations for staff members in the ECLS cost center.
   • Provides input to unit managers for employee performance evaluations related to their ECMO responsibilities.
   • Reviews and revises policies, procedures, and educational materials on an ongoing basis.
5. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable