As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.
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Position Details

Department: PCH-MAIN | Emergency Department
Category: Patient Care Svcs(Tech & Asst)
Location: Phoenix
Posting #: 751488
Date Posted: 5/23/2023
Employee Type: Regular

Position Summary

This position performs a variety of clerical and customer service support functions for a patient care unit/department to provide for the timely sharing of information, communication and order entry to appropriate sources.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes.
  2. Greets patients, families, visitors, and care team members to the unit; answers telephone and call lights as appropriate and responds to inquiries both in person and via telephone. Routes release of information requests to Health Information Management department.
  3. Maintains and updates orders to chart; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information.
  4. Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
  5. Performs a variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required.
  6. Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations.
  7. Uses pre-determined criteria for patient bed assignment; consults with Clinical Supervisor or designated unit staff as necessary to provide for efficient unit flow.
  8. Works collaboratively with leadership team to examines patient administrative processes to determine opportunities for cost savings.
  9. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. Completion of a course of study leading to a high school diploma or equivalent. Required
Do you meet this requirement?
Experience
1. Hospital or healthcare experience. Preferred
2. Six months experience with computer data entry or word processing. Preferred
Do you meet this requirement?
Certifications/Licenses/Registries
1. Current BLS certification from the American Heart Association. Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) Constantly
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
3. Physical Requirement - Hearing Constantly
4. Physical Requirement - Pushing/pulling Constantly
5. Physical Requirement - Reaching Constantly
6. Physical Requirement - Sitting Occasionally
7. Physical Requirement - Standing Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling Frequently
9. Physical Requirement - Talking Constantly
10. Physical Requirement - Walking Constantly
11. Physical Requirement - Near Vision Constantly
12. Physical Requirement - Far Vision Constantly
13. Physical Requirement - Color Discrimination Frequently
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance Frequently
16. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment Applicable
18. Occupational Exposure/Risk Potential - Outdoor weather conditions Not Applicable
19. Occupational Exposure/Risk Potential - Extreme temperatures Not Applicable
20. Occupational Exposure/Risk Potential - Confined areas Not Applicable
21. Occupational Exposure/Risk Potential - High places Not Applicable
22. Occupational Exposure/Risk Potential - Extreme noise levels Not Applicable
23. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
24. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
25. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
26. Occupational Exposure/Risk Potential - Hazardous materials exposure Not Applicable
27. Occupational Exposure/Risk Potential - Radiation exposure Applicable
28. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply