As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: PCMG-MAIN | PCMG Admin
Category: Director/Management
Location: Phoenix
Posting #: 747927
Date Posted: 5/10/2023
Employee Type: Regular

Position Summary

The Associate Director, Ambulatory Clinical Services provides clinical leadership and oversight to Phoenix Children’s Medical Group (PCMG). The Associate Director focuses on achieving effective and efficient outcomes in four major areas: 1) clinical service operations and patient flow; 2) clinical staff development; 3) effective clinical service models and protocols; and 4) related clinical policies and procedures. The Associate Director, Ambulatory Clinical Services partners with PCH and PCMG operational and clinical leaders in order to meet the enterprise mission of exemplary patient care, education and research across all PCMG ambulatory care delivery locations. The Associate Director reports directly to a VP, PCMG Operations, although for delivery of clinical services and nursing oversight this role will report to the Senior Vice President of Patient Care Services and Chief Nursing Officer. In addition, to Associate Director duties and responsibilities, the Associate Director fulfills the duties and responsibilities of Clinical Practice Manager or Manager, Ambulatory Services for assigned divisions and/or service lines.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Develops and administers organizational staffing plans, position descriptions, policies, protocols, and procedures related to nursing and clinical professional practice within all PCMG specialty divisions.
  2. Responsible for supervising, directing, coaching and mentoring the assigned core group of clinical leaders and staff within PCMG including the delegation of responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the division, clinical service and/or location.
  3. Participates in all nursing, quality and clinical service activities, as appropriate, in Phoenix Children`s. This role shall have a coordination and reporting responsibility to Phoenix Children`s Senior Vice-President of Patient Care Services and Chief Nursing Officer, including but not limited to development and support for the shared clinical service operational management structure, staff participation in departmental and PCH nursing and clinical services structures.
  4. Responsible for the development, design and implementation of the ambulatory clinical care practices to identify opportunities for improving patient safety and quality of care, including but not limited to, participation in quality and performance improvement studies; and, instituting evidence-based improvements into ambulatory clinical care service delivery within PCMG’s professional practices, patient outcomes and satisfaction.
  5. Clinical Practice Manager or Manager, Ambulatory Services Duties and Responsibilities
  6. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor`s Degree in Nursing. Required
2. Master`s Degree in related field. Preferred
Do you meet this requirement?
1. Three or more years of management experience in a clinical practice. Required
2. Experience in a pediatric ambulatory setting. Preferred
Do you meet this requirement?
1. Current State of Arizona RN license. Required
2. Current BLS certification for Healthcare Provider from the American Heart Association. Required
3. Current PALS certification for Health care Provider from the American Heart Association. Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
2. Physical Requirement - Hearing Constantly
3. Physical Requirement - Pushing/pulling Occasionally
4. Physical Requirement - Reaching Occasionally
5. Physical Requirement - Sitting Frequently
6. Physical Requirement - Standing Frequently
7. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
8. Physical Requirement - Talking Constantly
9. Physical Requirement - Walking Frequently
10. Physical Requirement - Near Vision Frequently
11. Physical Requirement - Far Vision Occasionally
12. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
13. Occupational Exposure/Risk Potential - Inside office environment Applicable
14. Occupational Exposure/Risk Potential - Extreme temperatures Applicable
15. Occupational Exposure/Risk Potential - Confined areas Applicable
16. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
17. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply