As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: CORP | Clinical Information Systems
Category: Information Technology
Location: Telecommuting
Posting #: 709591
Date Posted: 11/17/2022
Employee Type: Regular

Position Summary

The Enterprise Allscripts System Architect provides primary application expertise for the Allscripts Sunrise application(s), through the effective installation, configuration, operation and maintenance of application software and technical infrastructures. This position provides leadership in projects and problem resolution for system(s) by ensuring that system hardware, software and related procedures adhere to organizational values. This position is responsible for systems that cross multiple business functions (e.g., clinical, radiology, pharmacy, registration and scheduling) and acts as the primary subject matter expert for the technical aspects of the Allscripts Sunrise System. The role requires broad knowledge for how our surrounding systems integrate with our Allscripts EHR and strong background in partnering to manage the technical aspects of supporting the enterprise clinical systems.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Provides primary application expertise for the Allscripts Sunrise Applications used by PCH
    • Takes a lead role in installing new Sunrise applications
    • Takes a subject matter expert role in configuring Sunrise Applications
    • Providers guidance and input into the effective and reliable operation and support of the Sunrise Applications used by PCH
    • May lead the deployment of new modules, upgrades, fixes and new installations.
    • Provides leadership in complex problem resolution with new and existing Sunrise application modules
    • Leads the development of test plans, including robust test cases from application/technical support perspective
    • Provides education and mentorship for non-clinical areas of PCH implementing Sunrise modules while leveraging other IT Teams to achieve outcomes.
  2. Consistently Accountable
    • Keeps commitments
    • Participates and leads implementation projects by completing all assigned project tasks
    • Effectively participates in department meetings/initiatives.
    • Guides and mentors other team members by answering questions and providing ad hoc help.
    • Acknowledges and assumes responsibility for actions, decisions, configurations, and implementations.
    • Applies varying leadership skills and traits that create solutions and results to unexpected situations.
  3. Consistently Self-Directed
    • Confirms understanding of project needs and personal assignments
    • Communicates progress on application updates, packet installs and any Allscripts system related concerns.
    • Escalates to Clinical and Business IT leaders when necessary.
    • Identifies needs and participates in process improvement initiatives (e.G., rounding, committees). Takes a problem, knowledge of workflow and designs a best-practice solution for the end users and supports strategic direction of the organization and support all Sunrise Application workflows.
    • Works well under pressure, takes direction, works well individually and within a team.
    • Identifies needs, constraints, priorities of assigned work and organizes time efficiently
    • Is curious and seeks out new learning opportunities or solutions and effectively applies them in their current role.
    • Takes a leadership role in resolution of system issues.
    • Maintains knowledge of application services, application integration and architecture patterns.
  4. Consistently demonstrates a collaborative communication style
    • Oral and written communication is clear and concise
    • Maintains a pleasant and caring attitude.
    • Represents IT positively to other parts of the organization.
    • Is open to new ideas.
    • Demonstrates active listening skills
    • Communicates technical information and ideas in ways that others will understand.
    • Works closely with the vendor and maintains effective vendor relationships.
    • Acts as key adviser for applications that span across multiple business and discipline units.
  5. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelors degree in computer systems or healthcare field, or equivalent combination of post-secondary education and experience. Required
Do you meet this requirement?
1. 5 years of experience with System Administration/System Architect responsibilities of EHR (Allscripts, EPIC, Cerner, etc.) Required
2. Experience with interfaces between Healthcare Information Systems Required
3. 5 years of experience supporting Allscripts Sunrise applications (Ambulatory, Clinical, Financial or Revenue Cycle) Preferred
4. Experience working with client-server environments to include remote hosted Citrix environments Preferred
5. Experience working with relational databases to include SQL databases Preferred
6. Experience with clinical decision support, reporting Services, DLL deployment and managing print services Preferred
7. Experience with clinical system and revenue cycle systems including core electronic health lab, pharmacy, patient access and numerous other ancillary clinical applications Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Occasionally
15. Physical Requirement - Color Discrimination Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply