As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: PCH-MAIN | Lab Histopathology
Category: Laboratory/Pathology
Location: Phoenix
Posting #: 706964
Date Posted: 11/4/2022
Employee Type: Regular

Position Summary

The lead pathology admin support position provides administrative and transcription support to pathology providers and is responsible for the direct oversight of staff workflow, scheduling, training, quality control and procedural oversight of the Pathology Administrative Office. This position provides timely and accurate patient reports and information to both internal and external customers. This position receives general supervision of work activities from the department supervisor or manager.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Oversees and assists with work activities of assigned staff to ensure achievement of established goals, objectives, and outcomes; provides guidance, mentoring, and direction, as appropriate for ongoing staff development.
  2. Provides a variety of administrative support functions for the department which includes: customer service (telephone and in-person); conference and on-call scheduling; coordinating, organizing, and maintaining files; microscopic slide filing; arranging for mail collection and distribution; to provide for optimum efficiency of the department.
  3. Reviews, edits, and formats reports to ensure consistently accurate patient records and associated information in accordance with all requirements, procedures, and standards.
  4. Assists in clinical and hospital educational conferences and directives provided by the department which include conference scheduling, preparation, material collection, medical student/resident orientation, and managing presentation materials and files.
  5. Assists in monitoring Quality Control performance and reporting. Assists in performing billing and coding audits on a daily basis.
  6. Operates and troubleshoots (as necessary) voice dictation and standard office equipment effectively and efficiently.
  7. Gathers, summarizes, and analyzes data, information, blocks and slides as needed or requested for preparation of presentation materials, reporting, consultation and referral.
  8. Participates in educational programs to maintain current skill and competency levels. Independently seeks learning opportunities as appropriate.
  9. Maintains inventory and may order supplies as needed.
  10. Participates in the review of current procedures and/or development of new procedures and quality improvement initiatives. Proactively evaluates practices and assists to create and implement changes to increase and enhance the effectiveness of methods.
  11. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Associate’s degree or High School Diploma or equivalent coupled with five years of administrative experience. Required
2. Graduate of a medical transcription educational program or at least 1 year of medical transcription or medical administrative support experience. Required
Do you meet this requirement?
1. Five years secretarial or administrative support experience. Required
2. Proficient knowledge of medical terminology. Required
3. 1 year direct pathology specific experience. Preferred
4. Billing/CPT coding experience. Preferred
Do you meet this requirement?
1. AAMT/AHDI Medical transcription certification. Preferred
Do you meet this requirement?
Special Skills
1. Proficient with Microsoft Office (Word, Excel, Outlook). Required
2. Typing/word processing at a rate of 60wpm. Preferred
3. Familiar with SunQuest CoPath. Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Occasionally
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Frequently
11. Physical Requirement - Walking Frequently
12. Physical Requirement - Near Vision Occasionally
13. Physical Requirement - Far Vision Constantly
14. Physical Requirement - Color Discrimination Occasionally
15. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
16. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
17. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
18. Occupational Exposure/Risk Potential - Inside office environment Applicable
19. Occupational Exposure/Risk Potential - Confined areas Applicable
20. Occupational Exposure/Risk Potential - Extreme noise levels Applicable
21. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
23. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply