Education Credentialing Coord

Position Details

Department: PCH-MAIN | Graduate Medical Education
Category: Administrative Support
Location: Phoenix
Posting #: 696578
Employee Type: Regular

Position Summary

The Education Credentialing Coordinator is responsible for credentialing and onboarding all visiting residents and fellows. This position works independently under the supervision of the Manager of Graduate Medical Education to ensure all educational rotations are in compliance with PCH Policy. The Education Credentialing Coordinator is responsible for maintaining accurate records in MedHub and serves as a key contact for community educational partners.

Position Duties

  1. Credentials all visiting residents, and fellows. Works with individual departments to obtain approval, collects all required documentation from participating programs.
    • Maintains MedHub records for all residents rotating at PCH in compliance with all relevant agency requirements and policies including but not limited to ACGME, Joint Commission and HIPAA. Manages rotating resident profiles and rotation requests in MedHub, reviews and approves onboarding packets for completeness and accuracy. Prepares necessary data required to submit IT requests for rotations such as computer access, IT logins, ID badge cards, and collects/returns deposits. Schedules check in and out appointments with visiting residents and fellows according to rotation dates and deadlines.
  2. Supports the Director of Medical Education and Manager of Graduate Medical Education with the preparation of the annual IRIS report and audit. Responsible for providing information for various monthly and annual reporting requirements using data derived from MedHub.
  3. Works with the Manager of Graduate Medical Education to review Program Letter Agreements for visiting learners, residents, and fellows. Coordinates legal review requests with PCH Legal Counsel and acts as a liaison with participating institutions.
  4. GMEC: Submits bi-monthly report of visiting rotation requests for approval at the Graduate Medical Education Committee meeting.
  5. Provides reports and data as needed to the Chief Medical Education Officer and Director of Medical Education.
  6. Communicates regularly with program and departmental administrators at PCH and rotator host sites to review and update onboarding processes and troubleshoot problems that may arise.
  7. Works closely with IT department to ensure visiting residents/fellows have access to IT systems when they arrive for their rotation.
  8. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. High school diploma or equivalent.
2. Bachelors degree in business, health administration or related field.
Do you meet this requirement?
1. Three (3) or more years of administrative experience in a hospital, medical, or educational setting or related field.
2. Two (2) years of job experience working with Medical Education Software such as New Innovations, MedHub, E-Value, or My Clinical Exchange.
Special Skills
Do you meet this requirement?
1. Proficient in Microsoft Office Suite.
2. Strong verbal and written skills.
3. Superior organizational skills and the ability to manage multiple timelines and deadlines.
4. Able to develop and maintain effective working relationships, work collaboratively with other professionals.
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
3. Physical Requirement - Hearing - Constantly
4. Physical Requirement - Pushing/pulling - Occasionally
5. Physical Requirement - Reaching - Occasionally
6. Physical Requirement - Sitting - Constantly
7. Physical Requirement - Standing - Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
9. Physical Requirement - Talking - Constantly
10. Physical Requirement - Walking - Frequently
11. Physical Requirement - Near Vision - Constantly
12. Physical Requirement - Far Vision - Constantly
13. Physical Requirement - Color Discrimination - Frequently
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
16. Occupational Exposure/Risk Potential - Inside office environment - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply