Business Systems Analyst II

Position Details

Department: CORP | IT Development & Admin Systems
Category: Information Technology
Location: Telecommuting
Posting #: 691827
Employee Type: Regular

Position Summary

Posting Note: Must have experience with Patient/Safety and Med Staff Credentialing Systems. Examples: RISE, Clearsight, Riskonnect, Midas, IntelliCred, Origami Risk, CredentialStream or RL solutions. Salesforce reporting, PowerBI, or Tableau programming a plus. Remote position but must live locally to come into the office if needed.

The Business Systems Analyst II provides primary software configuration for implemented production and non-production applications. Core responsibilities include business and systems analysis and implementation of new or upgraded systems, serves as an added level of support for Business Systems Analysts I and Interns, and works existing open incidents and applies skills to more complex problem solving.

Position Duties

  1. With general guidance, this position is responsible for implementing system solutions across multiple departments and serves in key technical roles throughout the vendor-supplied software life cycle.
    • Identifies, evaluates, tailors, and directs the implementation of vendor-supplied software packages.
    • Identifies system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner.
    • Documents and executes an integrated test plan and a user acceptance test plan.
  2. Analyzes business requirements and develops design specifications and test plans to meet business requirements.
    • Assess release scope and business requirement deliverables to identify system impacts and estimate level of effort.
    • Translates business requirements into technical design and maintains comprehensive technical documentation.
  3. Configures software to meet design specifications and develops implementation plans for vendor provided software.
    • Complies with, and contributes to, system configuration standards and guidelines.
    • Gathers, standardizes and enters or imports all necessary or requested data into the system.
    • Configures and unit tests the system as specified in the business and technical requirements to meet configuration criteria according to schedule.
  4. Second tier application support.
    • Acts as liaison with operations community to ensure continuing responsiveness of applicable system software user requirements.
    • Ensures the maintenance of adequate software systems documentation.
    • Provides technical assistance and training to users of systems, with little or no instruction or mentoring.
    • Able to come on campus during off-shift hours and provide after hours call support required.
    • Works collaboratively with vendors and colleagues to analyze problems and propose recommended solutions that meet both business and technical needs.
    • Maintains status of tasks, defects, issues, and support requests on a daily basis in each respective tool.
  5. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

Apply for this position?

Note, ONLY 1 attachment will be visible to system per applicant for all applications per active profile. When you upload your resume, our system will attempt to update your profile here, which may overwrite previously completed fields. The attached file is accepted as the resume. It is also allowable to combine both the resume (positioned first in the file) followed by a cover letter into the one file attachment.
Please upload a PDF or DOCX version of your resume. Resumes created in Mac Pages should be exported as PDF before uploading

or drag your file to this box

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Requires a Bachelor’s degree from an accredited four-year college or university. An equivalent 1:1 education / relevant work experience may substitute for each year of college not completed. Formal job training in vendor-software configuration may be substituted for each year of college not completed. Some examples of vendor-supplied software include PeopleSoft, Seibel, SAP, Meditech, Lawson, Allscripts and Epic.
Do you meet this requirement?
1. A minimum of two years systems analyst experience with at least one year serving as an active participant in the successful completion of one go-live or upgrade implementing vendor software or solving production problems in a time-constrained environment.
2. Competent in one or more application reporting modules. Examples would include: Meditech NPR, IBM Cognos, Epic Clarity, Lawson Report Writer and Cerner CCL.
3. Prior job experience configuring vendor-supplied software such as PeopleSoft, Seibel, Epic, Allscripts, Lawson, Kronos, Meditech or SAP.
4. Prior job experience working with large data sets and database applications such as SQL or Oracle.
Special Skills
Do you meet this requirement?
1. Knowledge of all phases of the software development or life cycle for both custom and vendor-supplied software.
2. Competent in Microsoft Office (Excel, Word, PowerPoint, Outlook, and Visio).
3. Advanced skills in Microsoft Excel.
4. Previous vendor training, certification or proficiency.
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Occasionally
4. Physical Requirement - Hearing - Frequently
5. Physical Requirement - Pushing/pulling - Occasionally
6. Physical Requirement - Reaching - Occasionally
7. Physical Requirement - Sitting - Constantly
8. Physical Requirement - Standing - Occasionally
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
10. Physical Requirement - Talking - Frequently
11. Physical Requirement - Walking - Occasionally
12. Physical Requirement - Near Vision - Constantly
13. Physical Requirement - Far Vision - Occasionally
14. Physical Requirement - Color Discrimination - Frequently
15. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
16. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply