Posting Note: This is a part-time position, 10 hours / week
The Genetic Counselor Assistant is an integral part of the Genetics Division and under the supervision of Genetic Counselor Lead, contributes to patient care through case preparation, optimization of clinic and administrative workflows, and collaboration to ensure family-centered care.
- Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
- Excellence in clinical care, service and communication
- Collaborative within our institution and with others who share our mission and goals
- Leadership that set the standard for pediatric health care today and innovations of the future
- Accountability to our patients, community and each other for providing the best in the most cost-effective way.
- Composes correspondence and independently generates other communications, including, but not limited to, e-mails, record requests, and lab review through effective use of appropriate software application and/or media.
- Prepares patient’s chart for clinic visit by gathering necessary documentation, updating EMR prior to the visit, and notifying participants of changes to ensure timely communication and a productive visit.
Assists patients, families and others with hospital related inquiries/concerns.
- Management of incoming phone calls and emails related to genetic services and referrals.
- Provides administrative support to the department and coordinates and organizes clinic workflow and communications, including phone management, e-mail correspondence, file maintenance and chart preparation to provide for optimum efficiency in the clinic.
Rotates as a medical scribe while accompanying the practitioner during patient interview and examination.
- Documents the practitioner dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, and medications and allergies.
- Documents physical examination findings and procedures as performed by the practitioner.
- Documents the results of laboratory and radiographic studies as dictated by the practitioner.
- Documents the correct time of patient care related activities, including practitioner to practitioner communication, family communication and re-examination of the patient.
- Assists the practitioner in navigating the Electronic Health Record (EHR) and may locate information for review as requested by the practitioner (i.e., previous notes, reports, test results, and laboratory results). Also, may research information requested by the practitioner.
- Ensures the practitioner reviews all documentation completed by the medical scribe when the patient encounter has concluded. This includes making any necessary amendments and signing the chart. The practitioner is ultimately responsible for documentation of the patient’s encounter.
- Ensures authentication takes place before the practitioner and medical scribe leave the patient care area and that all orders for patient care are communicated by the practitioner.
- Performs miscellaneous job related duties as requested.