As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: PCH-MAIN | LAB Administration
Category: Director/Management
Location: Gilbert
Posting #: 679031
Date Posted: 6/22/2022
Employee Type: Regular

Position Summary


This position oversees and ensures the efficient daily operation of the clinical laboratory sections, including Chemistry, Hematology, Microbiology, and Transfusion Services . Administrative duties include the selection and supervision of personnel, implementation of acceptable lab procedure and cost-effective operation. This position receives supervision of completed work activities from the Vice President of Laboratory Services.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Coordinates departmental functions within the organization.
  2. Develops and implements appropriate policies and procedures within the guidelines of the organization.
  3. Assists supervisors in developing, evaluating, or providing access to, new testing as needed.
  4. Develops, implements, and communicates departmental mission, vision and strategic plan.
  5. Ensures adherence to departmental operating and capital budgets.
  6. Monitors productivity to ensure laboratory is meeting benchmark metrics.
  7. Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards. Assists supervisors with employee performance evaluations and coaching.
  8. Helps select and negotiate terms of contract with outside vendors, purchase of equipment, contracts for services provided at Reference laboratories, and outreach contracts for laboratory services performed at PCH.
  9. Contributes to strategic planning for the clinical laboratory. Develops business plan with annual revision in alignment with hospital initiatives.
  10. Performs cost-per-test analysis that informs test charges for new and existing tests. Provides financial analysis of send-out costs vs. in-house costs for specific tests, and advises management team of opportunities for in-sourcing of laboratory tests and services.
  11. Advises management team of outreach opportunities to provide pediatric testing and laboratory services within the region. Works with hospital strategy department and marketing department to develop effective customer service interfaces and resources that promote PCH laboratory as a reference laboratory.
  12. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor`s degree in Medical Laboratory Science or related field or combination of education and experience. Required
2. Master`s of Business Administration, Health Care management, or similar advanced business degree. Preferred
Do you meet this requirement?
1. A minimum of two years of management experience that includes budgetary and personnel functions. Required
2. A minimum of 4 years of experience as Medical Lab Scientist in clinical laboratory settings. Required
3. Experience with laboratory regulations and regulatory agencies. Required
4. Pediatric experience Preferred
Do you meet this requirement?
1. ASCP Certification or equivalent. Required
Do you meet this requirement?
Special Skills
1. Strong communication skills and good customer service skills, both written and verbal, internally and externally to the department. Required
2. Leadership skills to effectively run operations, financial, and personnel management. Required
3. Effective decision-making, problem-solving, organizational and performance improvement skills. Required
4. Change management and conflict resolution skills. Required
5. Knowledge of CLIA, CAP, CMS, and Joint Commission regulations and standards. Required
6. Knowledge of laboratory economics, including budgeting and use of tools for analysis of throughput, productivity, cost-per-test, and in-source vs. out-source decisions. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
2. Physical Requirement - Hearing Constantly
3. Physical Requirement - Pushing/pulling Occasionally
4. Physical Requirement - Reaching Constantly
5. Physical Requirement - Sitting Constantly
6. Physical Requirement - Standing Constantly
7. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
8. Physical Requirement - Talking Constantly
9. Physical Requirement - Tasting/smelling Constantly
10. Physical Requirement - Walking Constantly
11. Physical Requirement - Near Vision Constantly
12. Physical Requirement - Far Vision Frequently
13. Physical Requirement - Color Discrimination Constantly
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
16. Occupational Exposure/Risk Potential - Inside office environment Applicable
17. Occupational Exposure/Risk Potential - Extreme noise levels Applicable
18. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
19. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
20. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
21. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
22. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply