As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: CORP | Medical Staff Services
Category: Administrative Support
Location: Phoenix
Posting #: 677365
Date Posted: 5/31/2022
Employee Type: Regular

Position Summary

Under the direction of the Manager of Medical Staff Services and Manager of Credentialing, the Medical Staff Coordinator is responsible for coordinating all aspects of assigned medical staff departments, sections and committee functions to ensure compliance with the PCH Medical Staff Bylaws, State and Federal requirements, and accreditation standards. Coordinates all aspects of credentialing, including initial appointment, reappointment and privileging. Responsible for data administration for medical staff credentialing software and databases. Supports the department in the organization and analysis of information and data, and provides expertise in statistical analysis and quantitative processes. This position also provides support to the Medical Staff Services Managers in areas of Medical Executive Committee preparation, Medical Staff leadership, special meetings, supervision of the department in the Manager’s absence, and other assistance as required.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Assists in the organizing and directing of a comprehensive and specialized credentialing program to assure continued accreditation by The Joint Commission and other regulatory organizations.
  2. Interprets, explains and follows all regulatory guidelines, including Medical Staff Bylaws, fair hearing plan, rules and regulations and policies.
  3. Ensures the credentialing of applicants for initial appointment and reappointment is coordinated accurately and timely in compliance with defined schedules. Collects and analyzes information thoroughly to identify potential quality of care issues, behavioral problems, appropriate education and training. Investigates issues of concern, generates reports, and presents findings to facilitate recommendations to the Credentials Committee, Medical Executive Committee and the Board of Directors.
  4. Manages systems to identify, and disseminate to others, medical staff members and their clinical privileges; prepare and maintains other related records and reports. Responsible for the accuracy, integrity, and security of the credentialing and privileging database system and for the data entry performed by personnel in the Medical Staff Services Department.
  5. Coordinates and facilitates assigned medical staff department committees, standing committees, ad hoc and special committee meetings. Consults with respective department/committee chairs and hospital staff to achieve action-oriented outcomes assuring that problems identified are either acted upon or appropriately referred. Demonstrates excellent communication and negotiation skill in preparation of agenda and participation in meetings. Records conclusions and recommendations succinctly and accurately to substantiate actions taken. Maintains confidentiality of peer review discussions and other sensitive matters in order to promote medical staff confidence
  6. Monitors and revises credentialing and privileging forms as needed. Researches competency criteria and advises the appropriate medical staff section chiefs and department chairs. Ensures maintenance of medical staff and allied health practitioner files
  7. Communicates medical staff information to appropriate departments.
  8. Participates in training and development of department personnel utilizing expertise in one or more areas of medical staff organizational management as appropriate for learning environment.
  9. Actively participates in regulatory and accreditation surveys. Interacts with surveyors to demonstrate compliance with standards to achieve successful accreditation.
  10. Demonstrates effective leadership skills and coordination of intra-department activities and inter-department integration. Assures the ongoing development and implementation of policies and procedures that guide and support the provision of services for the Medical Staff and for internal operations.
  11. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. High School diploma or equivalent. Required
2. Associate Degree in Medical Staff Service Science or other AA Degree in business, or a related field of study or an equivalent combination of training and experience. Required
3. Bachelor’s degree in business administration/management. Preferred
Do you meet this requirement?
1. Three (3) years recent experience in medical staff services field including extensive credentialing and privileging experience. Two (2) years of experience will be accepted if Bachelor’s prepared. Required
2. Knowledge of state/federal regulatory requirements and accreditation standards related to the organized medical staff. Required
3. Five (5) years recent comprehensive credentialing experience an acute care hospital setting. Preferred
Do you meet this requirement?
1. Valid certificate as a Certified Provider Credentialing Specialist and/or Certified Professional Medical Services Management (CPMSC). Certification must be maintained by achievement of CEU requirements at least every three years. Preferred
Do you meet this requirement?
Special Skills
1. Skills and proficiency in applying principles, concepts, and techniques which are central to the medical staff services profession. Required
2. Working knowledge of quality/credentialing/medical terminology. Required
3. Advanced proficiency with Microsoft Windows, Access and Excel software, data base entry, and statistical analysis tools. Required
4. Critical thinking skills in order to analyze problems and determine course of action. Required
5. Strong communication skills; ability to provide information in formats that help expedite analysis and decision making. Required
6. Ability to provide training and education to other team members. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
3. Physical Requirement - Hearing Frequently
4. Physical Requirement - Pushing/pulling Occasionally
5. Physical Requirement - Reaching Occasionally
6. Physical Requirement - Sitting Constantly
7. Physical Requirement - Standing Occasionally
8. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
9. Physical Requirement - Talking Constantly
10. Physical Requirement - Walking Frequently
11. Physical Requirement - Near Vision Constantly
12. Physical Requirement - Far Vision Constantly
13. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
14. Occupational Exposure/Risk Potential - Inside office environment Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply