As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: CORP | IT Security
Category: Information Technology
Location: Phoenix
Posting #: 657138
Date Posted: 3/29/2022
Employee Type: Regular

Position Summary

The Identity & Access Management (IAM) Supervisor is responsible for supervising Identity & Access Management operations to include development and optimization of IAM processes, as well as managing and assisting with the daily operational functions of the IAM Specialist team. The IAM Supervisor will work cooperatively with the requesting individuals/departments, System Administrators, and IT Security when necessary to manage secure user account and access administration within requested systems. The IAM Supervisor must have a basic understanding of IT security, system administration and demonstrate excellent interpersonal communication skills.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Supervision
    • Supervises, in conjunction with the Director of IT Security, the operational activities of the IAM Specialist team by guiding and supporting staff as well as acting as liaison with departmental stakeholders to facilitate quick resolution of issues. Partner with leadership to achieve financial and quality targets. Maintain a consistent dialogue and united focus.
  2. Identifies, develops, implements, and documents IAM process improvements.
  3. Assists with performing daily operational functions of IAM team.
    • Processes user account requests and revisions for IT systems
    • Protects systems from unauthorized users, including performing audits.
    • Participates in developing and maintaining the knowledge base
  4. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelors Degree in Computer Science, Information Systems or a related field
OR equivalent education and experience.
Do you meet this requirement?
1. 3 or more years of experience with increasing responsibility within Identity and Access Management or related technical/security field. Required
2. 3 or more years of experience leading teams. Required
3. Experience with Microsoft Operating Systems, Microsoft Office 365, and supporting Infrastructure. Required
4. Experience with health care IT systems. Preferred
Do you meet this requirement?
1. CISSP Preferred
Do you meet this requirement?
Special Skills
1. Provides excellent customer service by seeking to understand and meet customer needs and expectations through communication, cooperation, and collaboration. Responds to employee service requests in a timely fashion. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
2. Physical Requirement - Hearing Frequently
3. Physical Requirement - Pushing/pulling Occasionally
4. Physical Requirement - Reaching Occasionally
5. Physical Requirement - Sitting Constantly
6. Physical Requirement - Standing Occasionally
7. Physical Requirement - Talking Constantly
8. Physical Requirement - Walking Occasionally
9. Physical Requirement - Near Vision Occasionally
10. Physical Requirement - Far Vision Occasionally
11. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
12. Occupational Exposure/Risk Potential - Inside office environment Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply