The Identity & Access Management (IAM) Supervisor is responsible for supervising Identity & Access Management operations to include development and optimization of IAM processes, as well as managing and assisting with the daily operational functions of the IAM Specialist team. The IAM Supervisor will work cooperatively with the requesting individuals/departments, System Administrators, and IT Security when necessary to manage secure user account and access administration within requested systems. The IAM Supervisor must have a basic understanding of IT security, system administration and demonstrate excellent interpersonal communication skills.

• Supervision
  
  Supervises, in conjunction with the Director of IT Security, the operational activities of the IAM Specialist team by guiding and supporting staff as well as acting as liaison with departmental stakeholders to facilitate quick resolution of issues. Partner with leadership to achieve financial and quality targets. Maintain a consistent dialogue and united focus.
• Identifies, develops, implements, and documents IAM process improvements.
  
• Assists with performing daily operational functions of IAM team.
  
  1. Processes user account requests and revisions for IT systems
  2. Protects systems from unauthorized users, including performing audits.
  3. Participates in developing and maintaining the knowledge base
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable