As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: PCH-MAIN | LAB Administration
Category: Laboratory/Pathology
Location: Phoenix
Posting #: 618488
Date Posted: 9/20/2021
Employee Type: Regular

Position Summary

This position calls for an individual to lead business operations and financial planning and analysis (FP&A) activities for all acute care laboratories and the associated pathology physician medical practice in the Department of Pathology and Lab Medicine (DPLM). The Manager provides business guidance by leveraging data-enabled insights in all laboratory operations. The Manager supports the VP of Lab, hospital executives, and collaborates with the Division Chief of Pathology/medical directors in the development of goals and priorities. The Manager leads the development of business plans, annual budgets, oversight of monthly, quarterly, and annual financial reporting, strategic sourcing activities. The Manager also provides general leadership for contracting, data analytics, billing, invoicing, and new business development activities. The incumbent provides supervision, mentoring, and creates an environment of continual training and development for assigned staff.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Reviews monthly financials and operational summary reports. Identifies, explains, and works with the frontline leaders to provide variance justifications for monthly financials to Finance leadership. Develops an environment of financial transparency and clearly communicates outcomes of monthly, quarterly, and annual financial and operational results. Monitors progress and keeps senior leadership and executives abreast of performance.
  2. Develops annual budgets (capital, operational, and productivity) for all department cost centers in collaboration with operational managers and supervisors. Continuously monitors approved budgets and sets spending allocation priorities when funds are limited or restricted.
  3. Provides strategic planning, business planning, and data analysis support for new services, labor, material resources, and strategic projects. Oversees the development of proformas, joint venture proposals, and service line expansion plans in collaboration with VP of Lab, Division Chief, and executives. Responsible for monitoring the physician incentive payout program for the Phoenix Children’s Medical Group (PCMG) Pathology practice. Tracks PCMG Pathology financials and productivity (RVUs) on an on-going monthly basis. Works directly within the dyad leadership structure of the VP of Laboratory and the Division Chief of Pathology to plan out all physician/provider Schedule B changes.
  4. Manages strategic sourcing activities, which include contract execution, negotiations, and leading cost savings initiatives. Fosters collaboration between supply chain and legal teams to implement vendor management best practices and continually identifies opportunities for improvement in contracting workflows. Develops process/value-stream maps as needed.
  5. Leads the establishment of the data analytics service within Lab. Identifies appropriate operational and business data sources to lend evidence towards business decision making in partnership with Finance, Managed Care, Supply Chain, Legal, Revenue Cycle, and IT. Guides the development of dashboards to visually provide information to all stakeholders in a user-friendly and easily understood manner.
  6. Guides supervisors and staff toward achieving desired goals in alignment with the strategic direction of the department. Mentors team members to leverage their strengths, and to continually develop their skill sets through professional development opportunities. Creates and promotes a positive and supportive just-culture environment. Assures that frontline leaders train their staff to critically evaluate information (written, verbal, or visual) and to solve problems independently as well as in collaboration with team members and leadership. Timely evaluates staff performance, delivering positive and/or negative feedback.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor’s in Healthcare Administration, Public Health, Business Administration, or any other combination of a Bachelor’s degree with 5 years of business and 3 years of data analysis experience to meet minimum experience requirements. Required
2. Masters in Healthcare Administration (MHA or MSHA), Public Health (MPH), or Business Administration. Preferred
Do you meet this requirement?
1. Greater than 3 years of progressive profit and loss (P&L) management and Financial Planning & Analysis (FP&A) experience. Required
2. Greater than 3 years of data analysis experience with the ability to aggregate multiple data sources, data cleanup, pivots, and graphing in Microsoft Excel or similar software. Required
3. Greater than 2 years of strategic sourcing (contracting/negotiations/cost savings) experience. Preferred
4. Previous experience in operationalizing data visualizations and/or interactive dashboards. Presentation skills (verbal/written/PowerPoint) in small/large group settings with front-line staff, senior leaders, and c-suite/board level members. Preferred
5. Pediatric healthcare setting and/or academic medical center experience. Preferred
Do you meet this requirement?
1. Certified Healthcare Financial Professional (CHFP). Preferred
2. Fellow of American College of Healthcare Executives (ACHE). Preferred
3. Microsoft Excel Certifications. Preferred
Do you meet this requirement?
Special Skills
1. Experienced change agent with a demonstrated ability to effectively lead, influence others and manage change across areas with and without direct authority. Required
2. Results-oriented, communicates effectively, and has excellent organizational skills. Required
3. Is a strategic thinker, with outstanding leadership abilities and possess a resilient attitude. Required
4. Able to exercise independent judgement particularly in ambiguous situations yet is able to collaborate in a diverse multidisciplinary team towards decision making. Required
5. Proven ability to apply new knowledge to improve upon established industry practices. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
3. Physical Requirement - Hearing Constantly
4. Physical Requirement - Pushing/pulling Occasionally
5. Physical Requirement - Reaching Occasionally
6. Physical Requirement - Sitting Frequently
7. Physical Requirement - Standing Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
9. Physical Requirement - Talking Frequently
10. Physical Requirement - Walking Frequently
11. Physical Requirement - Near Vision Frequently
12. Physical Requirement - Far Vision Frequently
13. Physical Requirement - Color Discrimination Constantly
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
16. Occupational Exposure/Risk Potential - Inside office environment Applicable
17. Occupational Exposure/Risk Potential - Outdoor weather conditions Applicable
18. Occupational Exposure/Risk Potential - Extreme temperatures Applicable
19. Occupational Exposure/Risk Potential - Confined areas Applicable
20. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
21. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
22. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
23. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply