Posting Note: The ACES program works with families in achieving therapeutic goals. They provide interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. As a Medical Assistant working for this department, you will provide back-office support to our clinical licensed social workers, room patients, contact patients via phone and/or research issues to ensure that the family has the best services available for their child/family. This is a new program and growing. We are now seeing patients on our main campus in Phoenix, Mercy Gilbert, and Mesa. As of now, the schedule is 4 days in Phoenix and 1 day on either Gilbert. Location: 1919 East Thomas Avenue, Phoenix AZ, 3370 South Mercy Road Ste 125 Gilbert AZ, and 5131 East Southern Avenue, Mesa 85206 Schedule: M-F 8:00 -5:00 Requirements: Medical Assistant Diploma, and an RMA/CMA certification, OR an MA Diploma and 5 or more years of MA work experience instead of the certification; previous experience working in a pediatric complex care environment providing Medical Assistant support to providers preferred. If you enjoy working in a fast-paced environment, have strong verbal and written communication skills, organizational, administrative, clinical and multi-tasking skills are a must.

This position works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area.

1. As directed by a physician, performs or assists with procedures such as electrocardiogram, pulmonary function, suture and staple removal, dressing changes, and others.
2. Collects laboratory specimens (including blood specimens), performs point of care testing, and disposes of bio-hazardous materials.
3. Demonstrates infection control standards related to hand washing and standard precautions.
4. Prepares and administers medications, communicates telephone prescriptions to pharmacies, and processes medication refills as directed by a physician.
5. Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance.
6. Records and communicates patient related information, including vital signs, growth parameters, medical histories, signs, and symptoms, to the physician or licensed health care provider.
7. Removes sutures and changes dressings.
8. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable