As part of our continued commitment to providing a safe and healthy workplace, Phoenix Children’s is officially a mandatory COVID-19 vaccination organization, effective October 1, 2021. All new employees must be fully vaccinated prior to starting employment at Phoenix Children’s. Having a vaccinated workforce is an important step in supporting our mission to provide hope, healing and the best healthcare for the children in our community.

Position Details

Department: PCH-MAIN | Lab Pre Analytics
Category: Laboratory/Pathology
Location: Phoenix
Posting #: 610322
Date Posted: 8/9/2021
Employee Type: Regular

Position Summary

Posting Note: Are you ready for the next step in your career? Then we have the position for you. Phoenix Children's Hospital is growing, and we are looking for an individual who are willing to lead and inspire in one of the largest children’s hospital in the country. This position provides a hefty sign on bonus

The Supervisor, Lab Pre-Analytics oversees the laboratory processing, sendout testing, sweat testing, and phlebotomy teams. The supervisor provides general supervision for assigned staff to ensure daily technical operations achieve and comply with established operating budget, quality control, inventory management and regulatory standards. The supervisor works collaboratively with lab administrative and medical leadership to implement best practices in all assigned areas, engage with inpatient/outpatient nursing, and ambulatory clinic staff and leadership. Supervisor performs backup duties for leads and staff in all assigned areas if needed.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Supervises daily operations of the processing, sendouts, sweat testing, and phlebotomy teams. Monitors effectiveness and timeliness of workflows and adherence to best practices for patient safety. Oversees inventory management for their designated areas.
  2. Supervises work activities of lab assistants, sendout specialists, and phlebotomists to ensure competency assessment, ongoing staff development, and excellence in patient satisfaction. Provides timely feedback, resolves problems, and addresses concerns of staff, leadership, and patients. Responsible for selection and supervision of personnel, scheduling for coverage of services, revision/development of policies and procedures pertaining to laboratory processing, sendout testing, sweat testing, and phlebotomy services.
  3. Participates in hospital and department operational and quality improvement initiatives; proactively evaluates systems, practices, and assists to create and implement changes to increase and enhance the effectiveness of the operations.
  4. Monitors and maintains specimen processing, sendouts, and phlebotomy quality metrics.
  5. Ensures adherence to departmental productivity, operating, and capital budgets.
  6. Processes patient specimens according to the established quality standards, methods, and practices to prepare them for send out and/or in-house laboratory testing; provides phlebotomy services.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Any bachelor’s degree with 5 years of Laboratory experience, a bachelor’s degree in Medical Lab Sciences with 3 years of Laboratory experience, OR a combination of an associate degree in Medical Lab Science and 5 years of Laboratory experience. Required
Do you meet this requirement?
1. 3-5 years of laboratory experience (depending on education). Required
2. Experience in lab processing, sendouts, or phlebotomy. Required
3. Experience as a Medical Lab Technician (MLT) or Medical Lab Scientist (MLS). Preferred
4. 3 or more years of phlebotomy experience. Preferred
5. Previous leadership experience. Preferred
Do you meet this requirement?
1. Medical Lab Technician (MLT). Preferred
2. Medical Lab Scientists (MLS). Preferred
3. Certified Phlebotomy Technician from ASCP, MLT, or National Phlebotomy Association (any national certification). Preferred
Do you meet this requirement?
Special Skills
1. Strong communication skills and good customer service skills, both written and verbal, internally and externally to the department. Required
2. Leadership skills to effectively manage personnel and provide excellence in customer service. Required
3. Effective decision-making, problem-solving, organizational and performance improvement skills. Required
4. Conflict resolution skills. Required
5. Ability to teach phlebotomy. Required
6. Intermediate level Microsoft Excel skills: able to analyze data and create graphs to inform operational/quality decision making. Required
7. Basic understanding of profit and loss (income) statements and able to identify patterns in the data month over month. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Frequently
6. Physical Requirement - Reaching Constantly
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Constantly
14. Physical Requirement - Far Vision Frequently
15. Physical Requirement - Color Discrimination Constantly
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
20. Occupational Exposure/Risk Potential - Extreme temperatures Applicable
21. Occupational Exposure/Risk Potential - Confined areas Applicable
22. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
23. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
24. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
25. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
26. Occupational Exposure/Risk Potential - Radiation exposure Applicable
27. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply