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Position Details

Department: CORP | IT Clinical Ancillary Systems
Category: Information Technology
Location: Phoenix
Posting #: 576237
Date Posted: 4/27/2021
Employee Type: Regular

Position Summary

Performs activities related to the design, build, implementation, and support for the clinical based applications. Provides general analysis of one or more applications and procedures within the healthcare setting. Performs work that tends to be of moderate technical and clinical complexity. Acts as a liaison between the Information Technology department and organizational units to tailor the Clinical System to meet the unique needs of the Hospital

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Consistently Accountable
    • Keeps commitments
    • Participates in implementation projects by completing all assigned project tasks
    • Participates in department meetings and takes an active role in broader departmental and/or hospital initiatives.
    • Assists other team members
  2. Consistently Self-Directed
    • Confirms understanding of project needs and personal responsibilities
    • Communicates progress in an effective manner
    • Escalates when necessary
    • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
    • Works well under pressure, takes direction, works well individually and within a team.
    • Identifies needs, constraints, priorities of assigned work and organizes time efficiently to deliver on commitments
  3. Consistently produces quality work product that is accurate, complete and detailed
    • Performs intermediate design, configuration, testing, and implementation of clinical applications
    • Has a wide breadth of application and industry knowledge around supported application(s)
    • Supports the clinical systems by participating in the help desk and after-hour call rotations
    • Troubleshoots, solves and documents incidents using the hospital ticketing system
    • Prepares support documentation, test plans, specification documents and basic to moderate workflow diagrams
    • Independently manages low to moderate complexity projects from beginning to end
    • Researches, plans and makes recommendations to meet business requirements
  4. Consistently demonstrates a collaborative communication style
    • Oral and written communication is clear and concise
    • Interacts with customers in a courteous and professional manner
    • Maintains a pleasant and caring attitude
    • Represents IT positively to other parts of the organization
    • Is open to new ideas, takes and acts on constructive feedback
    • Is self aware and uses active listening skills
  5. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. Bachelors Degree in Health care field, or equivalent combination of post-secondary education or experience Required
Do you meet this requirement?
Experience
1. Three (3) years of clinical or IT experience in a health care field Required
2. Three (3) years supporting Clinical-based applications Required
3. Experience with interfaces between Clinical Based System Preferred
4. Knowledge working with client-server and/or web based application environments Preferred
5. Experience with Clinical Decision Support, Crystal, and/or Microsoft Reporting Services Preferred
6. Experience with clinical systems like Lab, Radiology, Pharmacy, Surgery, EHR and PACS Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Constantly
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Occasionally
15. Physical Requirement - Color Discrimination Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Confined areas Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply