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Position Details

Department: PCH-MAIN | Gift Shop
Category: Retail
Location: Phoenix
Posting #: 564061
Date Posted: 3/17/2021
Employee Type: Regular

Position Summary

This position accurately handles cash and credit transactions and helps process new merchandise in the store and assists the Mgr, Gift Shop in effectively managing the Hospital gift shop to achieve optimum customer service and net income.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Operates cash and point of sale computer systems.
    • Opens registers daily by counting money, balance drawer, and opening cash registers.
    • Counts money and prepares closing financial forms for deposit statements at the end of day for reports. Balances drawer at end of day.
    • Completes sales transactions by proper system procedures, to include, cash, credit card, phone orders and payroll deduction.
  2. Prices and displays merchandise as directed by gift shop manager.
    • Contacts environmental services as needed to keep gift shop clean.
    • Organizes extra inventory in an efficient manner.
    • Tracks inventory. Reports shortages to manager to keep inventory levels appropriate at all times.
    • Creates visually appealing merchandise displays to enhance sales.
  3. Provides Gift Shop leadership in the absence or at the direction of the Gift Shop Manager.
    • Ensures operations are working at all times, even when Manager is out.
    • Answers questions often directed to the Manager in her absence or at the direction of the Manager. If unsure of action to be taken - consult with Manager.
  4. Service Excellence.
    • Greets customers with positive verbal and nonverbal communication.
    • Maintains confidentiality.
    • Interacts with customers out on the sales floor; offers suggestions to assist in purchase selection.
    • Offers assistance to all phone callers.
  5. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. High school diploma or equivalent. Required
Do you meet this requirement?
Experience
1. One or more years of retail experience or customer service Required
Do you meet this requirement?
Special Skills
1. Must communicate clearly in English. Required
2. Math skills,verbal and written communication skills, basic bookkeeping and organizational skills. Required
3. Bilingual English-Spanish skills. Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Constantly
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Constantly
7. Physical Requirement - Sitting Occasionally
8. Physical Requirement - Standing Constantly
9. Physical Requirement - Stooping/crouching/kneeling/crawling Constantly
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Constantly
13. Physical Requirement - Near Vision Constantly
14. Physical Requirement - Far Vision Constantly
15. Physical Requirement - Color Discrimination Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Constantly
18. Physical Requirement - Lift more than 35 pounds without assistance Constantly
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
20. Occupational Exposure/Risk Potential - High places Applicable
21. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
23. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
24. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply