Scheduler / Biller
Position Details
Position Summary
Posting Note: **Surgical and/or procedure scheduling experience preferred
The Scheduler/Biller is responsible for coordinating surgical and procedural scheduling activities, managing provider and resource requests, supporting patient access, and ensuring timely and accurate charge posting. This role schedules operating room, radiology PACU, endoscopy, bronchoscopy, PACU, and pre-admission testing (PAT) procedures using designated information systems while ensuring compliance with physician privileges, scheduling protocols, block time utilization, and equipment requirements. The Scheduler/Biller also supports revenue cycle activities through accurate charge review, reconciliation, and posting. The position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced healthcare environment.
Position Duties
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Schedules procedures in appropriate rooms and/or assigned blocks.
Effectively schedules procedure rooms for optimal utilization. -
Notifies staff, referring physicians, patients, and families of scheduled procedures and expected arrival times.
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Physician communication and requests
a. Documents physician specific requests and maintains complete and accurate records.
b. Coordinates communication between physicians by supplying current contact information and facilitating consultation as appropriate. -
Billing
a. Initiates billing process in a timely manner and justifies charges on a daily basis.
b. Corrects or modifies discrepancies in scheduling and/or billing.
c. Uses and understands medical/surgical terminology and approved abbreviations. -
Maintains system integrity and confidentiality of data. Participates in systems upgrades, as needed.
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Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
To advance hope, healing and the best healthcare for children and their families
VisionPhoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
- Offering the most comprehensive care across ages, communities and specialties
- Investing in innovative research, including emerging treatments, tools and technologies
- Advancing education and training to shape the next generation of clinical leaders
- Advocating for the health and well-being of children and families
- We place children and families at the center of all we do
- We deliver exceptional care, every day and in every way
- We collaborate with colleagues, partners and communities to amplify our impact
- We set the standards of pediatric healthcare today, and innovate for the future
- We are accountable for making the highest quality care accessible and affordable