The Business Systems Analyst I provides primary day to day production support for implemented production and non-production applications. Core responsibilities include business and systems analysis, application training, works with IT team members and vendors to resolve software issues, creates new user access provisioning, and produces data as needed or requested.

• With general guidance, this position is responsible for supporting implemented software applications.
  
  1. Able to come on campus during off-shift hours and provide after- hours call support required.
  2. Works collaboratively with vendors and colleagues to analyze problems and propose recommended solutions that meet both business and technical needs.
  3. Complies with, and contributes to, system configuration standards and guidelines.
  4. Configures and unit tests the system as specified in the business and technical requirements to meet configuration criteria according to schedule.
  5. Processes new user access requests.
• Acts as liaison with operations community to ensure system performance meets the business needs.
  
  1. Translates business requirements into technical design and maintain comprehensive technical documentation.
  2. Assesses release scope and business requirement deliverables to identify system impacts and estimate level of effort.
  3. Gathers, standardizes and enters or imports all necessary clinical/business data into the system.
  4. Produces reports as scheduled or requested.
  5. Identifies system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner.
• Ensures the maintenance of adequate software systems documentation.
  
  Complies with, and contributes to, system change control standards and guidelines.
• Provides technical assistance and training to users of systems, with little or no instruction or mentoring.
  
• Documents and executes test plans including unit, integrated, end to end and user acceptance test plan.
  
  1. Maintains status of tasks, defects, issues, and support requests on a daily basis in each respective tool.
  2. Participates in system validation.
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable