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Position Details

Department: Radiology - Admin Services
Category: Radiology/Imaging Svcs
Location: Phoenix
Posting #: 527208
Date Posted: 9/15/2020
Employee Type: Regular

Position Summary

This position's primary purpose is to supervise ambulatory scheduling staff/office staff, RIS/PACS resource, and business related functions. This position is responsible for all of the Radiology systems from a structure support, as well as setting up new systems within the department and ancillary sites. This position also creates process and troubleshooting documentation and takes an active role in training/mentoring all levels of staff through presentations and physical demonstrations.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Oversees Staff
    • This position oversees assigned outpatient schedulers working directly and collaboratively with manager and staff to provide a high-level of satisfaction with patients and families utilizing Radiology services and systems, as well as IT support staff within radiology.
  2. Oversees Processes
    • Works directly and collaboratively with manager and staff to provide best practice for processing community referrals to ensure a high-level of satisfaction with providers. Also, ensures scheduling system is structured for maximized effectiveness.
  3. Leads small or medium-sized departmental projects and is responsible for meeting project timeliness.
    • Provides staff training and orientation on specific RIS functions, PACS, CD burners and Scanner applications, I.E., Image tracking, deficiency management to ensure thorough staff knowledge and understanding of PACS work flow. Works closely with Imaging Department staff to support technical training designed to maintain and improve the core competencies of imaging system users.
  4. Makes recommendations for process improvements.
    • Identify and recommend process automation opportunities for front and back office business relations.
  5. Takes ownership of processes/procedures, to include the creation of documentation and training for peers and end-users.
    • Regular contribution to the knowledge base. Creation and facilitation of training materials and presentations for applications, systems and tools.
  6. Enter new order sets and appropriate billing fees in RIS.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. High School Diploma or GED Equivalent Required
2. Associates degree in business or related field. Preferred
Do you meet this requirement?
Experience
1. 3 or more years of charge reconciling for Radiology billing and billing interface and reporting of quality metrics. Required
2. Experience in testing and trouble shooting radiology systems interfaces in RIS and PACS. Required
3. Experience with Allscripts RIS. Required
4. Experience with charge reconciliation, reverse and adding charges into billing system ampfm. Required
Do you meet this requirement?
Special Skills
1. Excellent oral and written communication skills. Extracts and communicates necessary technical information. Required
2. Strong problem-solving and analytical skills. Required
3. Intermediate knowledge of Microsoft Word, Excel, and PowerPoint. Required
4. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Required
5. Excellent presentation skills. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
4. Physical Requirement - Hearing Occasionally
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Frequently
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Frequently
11. Physical Requirement - Walking Frequently
12. Physical Requirement - Near Vision Frequently
13. Physical Requirement - Far Vision Frequently
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
16. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply