Position Details

Department: Pre and Post-Op
Category: Patient Care Svcs(Tech & Asst)
Location: Phoenix
Posting #: 521469
Date Posted: 7/29/2020
Employee Type: Regular

Position Summary

Posting Note: **Mon-Fri, Days, 6am-4:30pm**

The Pre-op/PACU Unit Coordinator is responsible for preparing the department for both the current and subsequent day to support patient care and smooth operations. This includes putting charts together, flagging charts for Physician signatures, scheduling PAT, ordering equipment and supplies needed for the patient care, and working with charge nurse to assign patients to appropriate rooms and staff.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Coordinates communications for Pre-op or PACU
    • Answers all incoming calls in courteous and professional manner and triages appropriately
    • Communicates professionally and remains calm and professional during stressful situations
    • Updates the unit tracking board with patient information and nursing assignments
    • Coordinates patient placement with bed placement
    • Communicates professionally and remains calm and professional during stressful situations
    • Obtains physician orders from SCM
    • Review AMPFM dashboard routinely and works collaboratively with Admitting the day before
    • and the day of to confirm the patient’s correct name and the correct account for the visit.
    • Collaborates with EVS to have isolation rooms/locations cleaned in a timely manner.
    • PRE-OP
    • Flags documents in patient chart for physician signature
    • Looks in AMPFM for patient arrival and coordinates timely arrival to the unit to avoid delays
    • in procedure
    • Faxes scheduling orders from Healthpoint to Admitting to assure authorization number for procedure is obtained pre-procedure
    • PACU
    • Updates the bed hold log
    • Works collaboratively with Interventional Radiology to receive schedule changes
  2. Coordinates and or schedules same day add on procedures
    • Monitors the fax and printer frequently for orders and patients to be scheduled
    • PRE-OP
    • Schedules PAT patients and obtains orders from offices
    • Calls admitting with OR add on procedures so the patient visit account is started
    • Calls families at home to obtain NPO status, move surgery time up if appropriate, and
    • notifies OR HUC if family is able to move surgery time up
    • PACU
    • Works with bed placement to assign beds or change bed assignments from unit to PICU
    • Works collaboratively with OR coordinator for in-patient, add-on procedures
    • Obtains Valley Anesthesia assignments from fax and provides to Anesthesia group, Pre-op,
    • and PACU supervisor
  3. Provides support to other staff as needed
    • Anticipates needs of the team and helps to coordinate smooth unit operations with charge
    • nurse
    • Follows compliance rules/HIPPA laws
    • Places requests for SCD devices or epidural pumps and other equipment, as needed, and
    • receives to unit prior to patient arrival
    • Screens visitors for appropriate ID bands
    • Orders linen for the department
    • Places work orders in Sprocket for the department, keeps log and follows up
    • PRE-OP
    • Works with admitting to ensure consents from CMS are obtained pre-procedure
    • Enter orders for pre-op lab for Cath Lab patients
  4. Accomplishes necessary tasks in organized, systematic manner
    • Orders all necessary updated and current documents and office supplies for peri-op visit and files in an orderly manner
    • Maintains knowledge of current policy and procedure and ensures compliance
    • PRE-OP
    • Puts all charts together for same day add-on and next-day patient visit
    • PACU
    • Organizes patient charts and searches for appropriate orders
  5. Department mail distribution
    • Checks the PCH mail room for Pre-op/PACU mail
    • Distributes mail to appropriate recipient
  6. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. High School diploma or equivalent Required
Do you meet this requirement?
1. One year of experience working in a clerical support role Required
2. Two or more years of experience working in a clerical support role Preferred
Do you meet this requirement?
1. BLS Required
Do you meet this requirement?
Special Skills
1. Knowledge and proficient use of computers Required
2. Ability to proficiently answer phones in courteous, professional manner and triage appropriately Required
3. Ability to communicate professionally and effectively Required
4. Ability to maintain calm professionalism in stressful situations Required
5. Ability to multi task Required
6. Knowledge of medical terminology Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
3. Physical Requirement - Hearing Constantly
4. Physical Requirement - Pushing/pulling Occasionally
5. Physical Requirement - Reaching Frequently
6. Physical Requirement - Sitting Frequently
7. Physical Requirement - Standing Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling Frequently
9. Physical Requirement - Talking Constantly
10. Physical Requirement - Tasting/smelling Occasionally
11. Physical Requirement - Walking Frequently
12. Physical Requirement - Near Vision Constantly
13. Physical Requirement - Far Vision Frequently
14. Physical Requirement - Color Discrimination Occasionally
15. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
16. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply