Position Details

Department: Physician Revenue Cycle
Category: Director/Management
Location: Phoenix
Posting #: 499189
Date Posted: 2/6/2020
Employee Type: Regular

Position Summary

This position works with the clinical business operations areas to ensure timely, effective, and accurate billing and collections for physician and related services provided by Phoenix Childrens Medical Group. This position also manages the outsourced relationship with billing and collections vendors, creates reports, monitors results, trains staff, and leads the department.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Actively participates in formal education programs including orientation and skills development. Works closely with the Leadership to develop and deliver programs designed to address identified competency and/or skill needs
  2. Develops and maintains staff schedule, using established volume and work flow indicators to adjust staffing accordingly to ensure continuous compliance with department goals.
  3. Develops and supervises staff through provision of timely feedback and use of appropriate Human Resources policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards.
  4. Develops, establishes, implements, and evaluates systems to monitor accuracy and timeliness of data entry activities through the patient care continuum.
  5. Manages and supervises daily operations of business support functions of clinical areas to ensure optimal efficiency of work flow processes consistent with all applicable standards and regulations, established policies, procedures, and standards.
  6. Manages and supervises financial transactions to ensure timely reimbursement of all patient related charges.
  7. Provides timely review and feedback to management team for fiscal responsibilities of designated areas reflecting optimal utilization of all resources.
  8. Serves as a resource for staff to identify appropriate health plans based on eligibility criteria. Facilitates interaction with health plan as necessary to ensure maintenance of patient rights, responsibilities and confidentiality.
  9. Works closely and cooperatively with Patient Financial Services, IT, Health Information Management, Admitting, and clinical staff to identify issues, concerns, and areas for increased efficiencies to develop effective integrated solutions.
  10. Manages vendor relationships and processes from a revenue cycle operations perspective. Coordindates the implementation of new vendors and works closely with PCH IT to ensure file transfers, returns, and adjustments are occurring regularly to maintain the integrity of the revenue cycle.
  11. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor's degree in Business, Finance, Health Care Administration, or closely related field or equivalent related work experience Required
Do you meet this requirement?
1. Five years physician office experience with two years of experience with physician revenue cycle (both inpatient and outpatient services) using centralized computer-based patient management systems Required
Do you meet this requirement?
1. No certification/license/registry requirements have been added to this Job Description Required
Do you meet this requirement?
Special Skills
1. No special skill requirements have been added to this job description Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Hearing Constantly
2. Physical Requirement - Reaching Occasionally
3. Physical Requirement - Sitting Constantly
4. Physical Requirement - Standing Frequently
5. Physical Requirement - Talking Constantly
6. Physical Requirement - Walking Occasionally
7. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
8. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply