Position Details

Department: Health Information Mgmt
Category: Director/Management
Location: Phoenix
Posting #: 490670
Date Posted: 12/18/2019
Employee Type: Regular

Position Summary

This position oversees the activities of HIM (System Wide). The Director coordinates the development and integration of information systems related to health information. This position works closely with the IT team on the EHR infrastructure and work flows to ensure accuracy and efficiencies are at their optimal levels. This position develops and maintains standards and systems to enhance the quality, consistency and efficiency of department processes and implements privacy-related policies and procedures while maintaining knowledge of Joint Commission, CMS, HIPAA, state and federal guidelines. This position partners with management to provide continual risk assessment and develop comprehensive policies and procedures, compliance training, protocols and internal investigations. Collaborates with IT, Legal and Risk Management to support the definition of the Legal Health Record and spearhead the EHR Governance oversight committee. Oversees all of the off-site storage and retention policy and establishes ongoing destruction projects as applicable.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Health Information Management Activities.
    • Manages and Coordinates the development and integration of information systems related to health information. Develops, implements, and communicates department-level and organization-wide policies and procedures. Ensures regulatory compliance with Joint Commission, CMS, HIPAA, and state and federal agencies. Oversees and monitors organization-wide outside record storage activities. Participates on various medical staff committees, which include Clinical EHR Governance, Quality Council, PCMG management, and liaison to IRB. Chairs the Hospital wide Forms Committee to standardize all versions of documentation. Chairs the HIM monthly department meeting. Plans, directs, coordinates, and manages the activities of HIM in the hospital and ambulatory clinics, which includes: release of information, Cancer Registrar, outsourced transcription for hospital use only, storage and retrieval, record retention, and record completion. Manages all of the Legal requests for release of information activities system-wide which includes our Phoenix Children`s Primary Care sites. Responsible for all records in response to subpoenas. Partners with Risk Management team as HIM prepares cases to mitigate potential lawsuits. Assists Office of Business Integrity (OBI) by reporting and tracking HIPAA violations that relate to PHI breaches & potential risks. Actively monitors and troubleshoots the patient portals by assisting with questions and validating the process to ensure that the LAR has proper access and ensures that Adolescent forms are completed for minors. Collaborates with Provider`s managers to encourage their offices to utilize the established automated tools that benefit patient information in a timely manner. This process reduces the need to manually fax reports if they utilize Health Point, our provider portal system. Demonstrates knowledge and understanding of how Legal Health Records need to be maintained and how to maximize the usage of EMR and ChartMaxx, our Document Management system, in order to optimize work flows and processes. Collaborates with Hospital and Ambulatory departments to reduce the amount of Master Patient Index errors, which could result in a patient safety error. HIM tracks and corrects all Duplicate Medical Record errors and flag any patient overwrites which need IT assistance to correct within the EMR. The HIM Director consults for all newly acquired practices as it relates to correctly handling and tracking release of information, use of approved forms, off-site storage, timely completion of records, and auditing the quality of the scanning prior to destruction. Overall responsiblility for evaluating all HIM related processes and recommending best practice methodology.
  2. Operating Budget.
    • Develops and prepares the annual capital and operating budgets for several cost centers and monitors and controls operating expenses to meet established organizational budget goals.
  3. Staff Supervision and Development.
    • Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to facilitate and ensure the ability of the staff to achieve highest level of professional growth and desired performance standards. This includes hiring and managing performance of staff. Generates enthusiasm and commitment among team members to foster and reinforce team performance.
  4. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelors in Health Information Management or Administration Required
2. Master of Science Preferred
Do you meet this requirement?
1. Minimum of ten years experience in a complex hospital or health system. Required
2. Five years of management experience in an HIM department in an acute care facility to include two of three areas: coding, clinical documentation integrity, and/or HIM. Required
Do you meet this requirement?
1. RHIA or RHIT Required
2. Current membership with the American Health Information Management Association Required
Do you meet this requirement?
Special Skills
1. Possess superior interpersonal qualities and the demeanor and style to quickly establish credibility in the organization. Required
2. Someone who is energetic, enjoys working with people at all levels of the organization, and has a good sense of humor. Required
3. An individual of unquestioned integrity and moral character; an individual the organization can trust without reservation to represent the values of the organization. Required
4. A create and `can-do` problem solver with the willingness to take the initiative in leading change as well as the ability to effectively manage change. Required
5. Strong interpersonal skills; can work with individuals at all levels of the organization from entry-level staff to the executive suite, and board members. Required
6. He/she will be someone who has a high level of `personal ownership` in the future success of the hospital/system to which they belong. Required
7. A history of innovation in organization development, team development, and in developing solutions to support a user driven environment. Required
8. Experience in presenting information to senior leadership, management, and employee groups is a must. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Occasionally
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Constantly
13. Physical Requirement - Near Vision Constantly
14. Physical Requirement - Far Vision Constantly
15. Physical Requirement - Color Discrimination Constantly
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply