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Position Details

Department: Foundation
Category: Administrative Support
Location: Phoenix
Posting #: 483809
Date Posted: 11/5/2019
Employee Type: Regular

Position Summary

Posting Note: This front-facing position (hours from 8am – 5pm) provides a cheerful, welcoming greeting for Foundation visitors and handles incoming and outbound phone calls in an efficient, helpful, and friendly manner. Other responsibilities include receiving faxes, mail, and shipments and distributing them appropriately. This position maintains a clean front office reception area and meeting rooms, maintains security by following procedures and monitoring logbook, and assists with stocking office supplies. Use of Raiser's Edge database for updating donor contact information and a general knowledge of Foundation events and activities to provide the best possible customer experience will be required. The ideal candidate is dependable, has excellent customer service skills with both external and internal customers and must be comfortable with dealing with the public. Also required is experience in a fast-paced, multi-tasking environment, strong computer skills including Microsoft Office, and excellent written and verbal communication skills. Bilingual candidate desired.

The Administrative Assistant provides administrative support and organization to department directors. The Administrative Assistant also performs a variety of administrative support functions for a department to provide for efficient, effective and customer service-focused operations.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Assists in tracking and updating annual operational budget. Prepares, codes and tracks requests for payments to ensure proper accounting of funds in accordance with budget. Maintains inventory levels of standard office supplies and materials, initiating requests, as appropriate.
  2. Assists visitors, patients, families and others with hospital related inquiries/concerns; refers to appropriate resource or authority, as necessary.
  3. Composes correspondence and independently generates other communications, including, but not limited to, e-mails, newsletters, reports, mailings, flyers and brochures through effective use of appropriate software application and/or media.
  4. Maintains confidential departmental employee files and records to ensure consistently current and accurate documentation.
  5. Prepares agendas and minutes of a variety of meetings, creates and maintains current calendar of meetings and notifies participants of changes to ensure timely communication.
  6. Provides administrative support to the department and coordinates and organizes office workflow and communications, including phone management, e-mail correspondence, file maintenance and standard mail collection/distribution to provide for optimum efficiency.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. High School Diploma or equivalent Required
Do you meet this requirement?
Experience
1. Three (3) years of administrative support experience (Associates in Business or related field may substitute for one year of experience) Required
Do you meet this requirement?
Special Skills
1. Experience in a Windows environment that includes the use of MS Office Suite of products with an emphasis on Word, PowerPoint, Visio and Excel. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Sitting Frequently
2. Physical Requirement - Standing Frequently
3. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
4. Physical Requirement - Talking Constantly
5. Physical Requirement - Walking Frequently
6. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
7. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
8. Occupational Exposure/Risk Potential - Inside office environment Applicable
9. Occupational Exposure/Risk Potential - Outdoor weather conditions Not Applicable
10. Occupational Exposure/Risk Potential - Extreme temperatures Not Applicable
11. Occupational Exposure/Risk Potential - Confined areas Applicable
12. Occupational Exposure/Risk Potential - High places Not Applicable
13. Occupational Exposure/Risk Potential - Extreme noise levels Not Applicable
14. Occupational Exposure/Risk Potential - Airborne communicable diseases Not Applicable
15. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Not Applicable
16. Occupational Exposure/Risk Potential - Fumes or airborne particles Not Applicable
17. Occupational Exposure/Risk Potential - Hazardous materials exposure Not Applicable
18. Occupational Exposure/Risk Potential - Radiation exposure Not Applicable
19. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Not Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply